Test Center Administrator

Responsibilities

• Welcome candidates to the test center, confirm their identification, and guide them through the check-in process with professionalism and courtesy.
• Administer security screening steps, including the use of handheld screening tools and other required verification procedures.
• Observe examinees throughout testing sessions and respond promptly to irregular activity, questions, or concerns.
• Protect confidential testing materials and maintain strict control of the exam environment at all times.
• Document incidents clearly and escalate situations that fall outside established operating standards.
• Support a fair and comfortable testing experience by escorting candidates to and from the exam room and providing clear instructions.
• Adjust to a rotating part-time schedule based on site hours of operation, including Saturday coverage and occasional evening or Sunday needs.
• Perform administrative support tasks such as scanning records, handling basic office duties, and assisting with inbound candidate communication.
• Affix test center equipment handling, including packing, unpacking, and working around computer stations as needed while following safety practices.