Test Center Administrator

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment
• Check in testing candidates, verify identification, and explain the exam process
• Proctor / invigilate candidates while testing
• Troubleshoot with internal departments to fix technical issues
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
• Other duties as assigned by manager

Qualifications

• Minimum of 1 year customer service experience is preferred
• Experience proctoring or invigilating exams is highly preferred
• Must be flexible in work hours and days
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
• Must be able to sit for long periods of time and also escort candidates to and from testing room
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance