Territory Service Sales Representative - Outbound

METTLER TOLEDO is a global leader in precision instruments and services, renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. With a sales and service network among the most extensive in the industry, our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries.

Responsibilities

• Meet and exceed agreed-upon objectives including sales revenue, productivity, and quote conversion rate
• Develop in-depth knowledge of all internal applications related to service sales and marketing, including SAP CRM
• Manage incoming calls from customers related to service solutions and follow up on activities
• Nurture relationships through ongoing, informative dialog to move qualified prospects through the sales cycle
• Manage all outbound calls, activities, and sales transactions in CRM daily
• Coordinate with field sales representatives and service support teams to resolve customer issues and obtain problem resolution
• Perform other duties as assigned

Requirements

• Bachelor’s degree from an accredited college/university is preferred
• 2-3 years of any combination of customer service, sales, or marketing-related experience
• Inbound or outbound call center experience and teleselling skills training are required
• Competency using Microsoft PowerPoint, Excel, Access, and other general PC skills is a plus
• Ability to multitask in an open work environment while maintaining a high energy level with strong customer focus

Benefits

• Medical, dental, and vision care coverage starting on date of hire
• 401(k) savings plan with company matching
• Tuition reimbursement and employee wellness programs
• Parental and caregiver leave policies
• Paid time off and flexible spending accounts
• Short- and long-term disability, basic life insurance, and business travel insurance
• Employee Assistance Program and domestic partner benefits

Additional perks include global market strength, worldwide leadership in weighing, a brand recognized for precision and innovation, thousands of patents and design awards, and a commitment to extraordinary service on state-of-the-art equipment.