Territory Sales Manager

About the role

As the Territory Sales Manager (TSM), you will be the face of Pharmacy in your assigned territory, driving revenue growth by promoting our pharmacy services to healthcare practices and facilities within the territory. You will cultivate, grow and nurture relationships with healthcare providers ranging from Psychiatrists, Neurologists and OBGYN Doctors. A key component of the role involves managing the medication prior authorization process — working with prescribers, insurance, and our internal operations to ensure smooth onboarding and ongoing service.

Responsibilities

• Business Development & Sales
  • Identify, prospect, and develop new business opportunities in long-term care and behavioral health facilities across the territory.
  • Present and demonstrate the value proposition of Apex’s services (custom packaging, 24-hour pharmacy, prior auth support, etc.) to facility leadership, clinicians, and decision-makers.
  • Build and maintain strong relationships with existing clients to expand service adoption (e.g., encouraging transitions, upsells, renewals).
  • Collaborate with internal teams (operations, pharmacy, clinical) to develop tailored proposals, transition plans, and implementation strategies.
• Prior Authorization & Clinical Coordination
  • Lead coordination between providers (prescribers), insurance companies, and Apex’s pharmacy/clinical team to facilitate medication prior authorizations.
  • Act as a liaison to streamline the prior authorization process and ensure timely approvals, minimizing delays in patient care.
  • Educate prescribers and facility staff on prior authorization requirements, cost-containment strategies, and alternative therapies when appropriate.
  • Work with the internal pharmacy team to ensure proper documentation, eMAR coordination, and ongoing compliance.
• Account Management & Client Success
  • Serve as the primary point of contact for your facilities; anticipate needs, address concerns, and ensure high satisfaction.
  • Monitor key performance metrics (e.g., refill rates, prior auth turnaround, service adoption) and proactively recommend improvements.
  • Schedule regular check-ins, site visits, and business reviews with clients.
  • Facilitate seamless transitions for facilities switching to Apex, working with the operations team to develop custom implementation plans.
• Market Intelligence & Strategy
  • Track market trends, regulatory changes, competitive landscape, and payer dynamics in your territory.
  • Provide insights and feedback to leadership to shape sales strategies, marketing initiatives, and service development.
  • Attend industry conferences, networking events, and facility tours to increase Apex’s visibility.
• Administrative & Reporting Duties
  • Maintain a CRM with up-to-date pipeline, forecast, and activity records.
  • Report on sales performance, territory growth, prior auth metrics, and client satisfaction.
  • Develop territory plans and quarterly business reviews.
• Travel
  • Regular travel within territory to meet with facilities, prescribers, and clients.

Qualifications

• Bachelor’s degree preferred (Business, Healthcare, Life Sciences, or relevant field)
• Proven sales experience (ideally 3+ years), preferably in healthcare
• Excellent communication, negotiation, and presentation skills
• Strong organizational skills, ability to manage multiple accounts and priorities
• Self-motivated, goal-oriented, and comfortable working in a fast-growing, dynamic environment
• Ability to travel frequently within territory
• Proficiency in Microsoft Office, CRM systems, CoverMyMeds, and experience with reporting and forecasting
• Valid driver’s license and reliable transportation

Benefits

• Travel Stipend
• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Training & development

Pay

• Competitive base salary: $60,000–$70,000
• Uncapped commission / performance-based bonus structure

Schedule

• Full-Time
• In-person within limited territory
• Regular travel within territory required