Territory Sales Manager

About the role

The Territory Sales Manager oversees the commercial performance of multiple stores, leads and motivates sales teams, and ensures every commercial customer receives WOW! Customer Service. The role involves developing market strategies, managing key accounts, and partnering with operations to drive profitability and customer satisfaction.

Responsibilities

• Build loyalty and trust with current and prospective commercial customers
• Visit accounts regularly to ensure service quality and timely deliveries
• Address customer concerns and turn complaints into compliments
• Drive sales growth and profitability across the territory
• Motivate and lead Commercial Managers and Mobile Sales Reps to achieve targets
• Develop market analysis and action plans for commercial accounts
• Identify new business opportunities through face-to-face and phone outreach
• Partner with Operations to ensure smooth customer experience from order to fulfillment
• Maintain stocking programs weekly per policy
• Monitor store performance and provide feedback to improve service and productivity
• Lead and coach Commercial AutoZoners to deliver WOW! Customer Service
• Maintain a safe working environment and enforce PPE usage
• Properly maintain company vehicle and report maintenance issues

Requirements

• Minimum 3 years of outside sales experience (automotive industry preferred)
• Experience managing or leading teams (direct or indirect)
• Strong communication, negotiation, and organizational skills
• Ability to travel at least 50% of the time, including overnight travel
• Understanding of sales metrics, customer development plans, and profitability analysis
• Proven integrity, passion, and drive for success

Qualifications

• Automotive industry experience or technical product knowledge
• Familiarity with commercial account management tools or CRM systems
• Experience developing and executing territory growth strategies
• Ability to coach and mentor sales teams to peak performance
• Strong customer service orientation and problem-solving skills