Territory Partner Manager

About the role

This role will drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a technology-driven environment.

Responsibilities

• Own and manage a portfolio of high-impact channel partners
• Develop and implement territory strategies to drive partner revenue growth
• Set clear expectations and provide enablement resources for partners
• Collaborate with cross-functional teams to enable partner sales success
• Align with Channel Sales leadership to forecast pipeline and revenue goals
• Conduct partner business reviews using data insights to drive growth
• Act as a trusted advocate for partners, ensuring feedback is acted upon

Qualifications

• 2+ years of channel sales experience in the CCaaS/CX industry
• Ability to coach, motivate, and retain partners effectively
• Proven success in business and marketing strategy execution for partners
• Excellent communication and relationship-building skills
• Self-directed and adaptable in a fast-paced environment
• Organized and analytical, focused on strategic growth opportunities
• Proficient in Salesforce and leveraging AI analytics for partner performance

Benefits

• Multiple health plan options including medical, dental, and vision
• Life and disability insurance options
• Flexible Time Off and Paid Sick Time
• 401(k) with company matching contributions
• Employee Assistance Program and wellness initiatives
• Access to learning and development opportunities for growth