Territory Operating Partner

Scope of Responsibility

• Enrollment growth, occupancy, and retention performance
• Operational execution, quality, and licensing compliance
• Territory-level financial performance, cost control, and staffing efficiency
• Hiring, development, and performance management of Center Directors
• Execution of company priorities at the local level

Key Responsibilities

• Territory Performance & Growth
• Own enrollment, occupancy, and retention results across all assigned centers
• Develop and execute territory-level growth and enrollment strategies aligned with revenue targets
• Monitor performance metrics and implement corrective actions when results fall short
• Operational Leadership & Compliance
• Ensure consistent daily operational execution across centers, including staffing, ratios, safety, and quality standards
• Maintain compliance with state licensing and regulatory requirements
• Conduct operational audits and oversee corrective action plans as needed
• Financial Oversight
• Manage territory-level budgets, staffing models, and key operating metrics
• Review P&L statements and understand the operational drivers behind financial performance
• Forecast enrollment, staffing, and resource needs; proactively manage risks and tradeoffs
• People Leadership & Talent Development
• Recruit, hire, and develop Center Directors in partnership with Talent Acquisition
• Provide ongoing coaching, feedback, and performance management
• Build a culture of accountability, professionalism, and continuous improvement
• Decision-Making & Leadership
• Make timely, well-reasoned operational and business decisions within established guardrails
• Balance autonomy with alignment to company standards, compliance requirements, and strategic priorities
• Escalate issues appropriately while retaining ownership of execution

Ideal Candidate Profile

• A strong ownership mindset and comfort being accountable for results
• Experience operating multi-site businesses with financial responsibility
• Sound judgment and discipline in decision-making
• Ability to lead independently while collaborating effectively with corporate partners