Territory Office Manager - Ridgeland, MS
General Summary
The Territory Office Manager plays a critical role in the management of the Territory Office. Expertise is required to effectively interact with customers, sales representatives and other Territory Core Team members. This role is a key member of the Territory Core Team and a valued partner to the Territory Sales Manager (TSM).
Principal Duties And Responsibilities
Office Management (60%): Prioritizes and manages all aspects for the Territory Office, including: maintenance, administration, mailing, shipping, supply and equipment management
Creates and manages the weekly territory schedule
Determines the technological and equipment needs of the Territory Office and collaborates with Enterprise partners to fulfill those needs
Schedules and participates in conference calls with key business partners
Drives the planning and implementation of Territory Launch Day events
Ensures security, integrity and confidentiality of data and marketing materials housed in the Territory Office
Collaborates with territory, regional and Home Office business partners to ensure that business is conducted in a smooth and efficient manner
Partner with other Core Team members to support territory recruiting and prospecting goals.
Territory Communication & Meeting Planning (25%)
Partner with TSM to create territory communication strategy and drive the execution of that strategy, including the creation/preparation of a territory newsletter
Partner with the TSM on the territory’s account management process using internal reporting
Organize and coordinate territory meetings and events, including: communications, logistics, budget and vendor management
Coordinate and attend conference calls with key business partners
Draft and distribute territory-wide leadership communications in partnership with the TSM
Create sales reports
Create slides and business presentations for delivery by Core Team members
Interpret customer inquiries and provide appropriate guidance
Assist Territory Sales Manager (15%)
Partner with the TSM to manage the TSM’s calendar and schedule
Share weekly sales reports, prospecting activities and recruiting information
Prepare and distribute information for performance management review sessions
Schedule and manage TSM business travel and submit expense reports
Create proposals for TSM as needed
May perform other duties as assigned
Job Specifications
Associates Degree or higher with three or more years of experience as an Office Manager or Administrator is preferred
Computer skills and proficiency in MS Office (Word, Excel, PowerPoint and Outlook) and other software systems to support office various office operations/communications
Excellent time management skills and ability to work independently and prioritize work
Strong organizational skills
Adequate written and oral communication skills
Demonstrates attention to detail
Strong problem-solving skills
Strong customer service orientation
Demonstrates discretion in handling confidential matters