Territory Manager - Wisconsin

About the Role

Emery Jensen, a subsidiary of Ace Hardware Corporation, sells and distributes hardline products to independent Pro Lumber, Paint, Hardware, and E-retailer customer segments. The Territory Manager is responsible for growing profitable sales with current and new Emery Jensen customers in the Midwest Region, focused on growing sales through weekly warehouse orders, conventional sales opportunities, drop-ship programs, and other promotional programs. They will analyze each retailer/pro and develop specific sales strategies and solutions based on customer needs, while meeting Emery Jensen objectives. The Territory Manager manages customer relationships and serves as the liaison between the customer and Emery Jensen. As necessary, the Territory Manager may be required to attend industry-related trade shows, such as, but not limited to, The National Hardware Show, The IGC Show, and other industry-related events.

Responsibilities

• Deliver annual sales and profit objectives by developing a strategic sales plan that engages retailers/pros and increases the Emery Jensen customer base within a defined geographic territory.
• Develop and foster strong business relationships with owners and key decision makers to grow the overall Emery Jensen business; core customers should be visited at a minimum every 30 days.
• Organize and prioritize weekly customer sales routes and calls to meet Emery Jensen goals and objectives.
• Salesforce: input leads, new business opportunities, prospect, and core store visits every Friday at noon.
• Prospect Visits: obtain a minimum of 1–2 prospect visits per week per the 2023 WIG document.
• Store Visits: complete an average of 8–10 store visits weekly.
• Represent Emery Jensen both professionally and ethically in all day-to-day activities.
• Effectively communicate with the Emery Jensen Leadership Team with both successes and challenges to gain insight and support in achieving Emery Jensen goals and objectives.
• Effectively communicate with the internal Sales Support Team, the Care Center, and other internal business partners to resolve customer issues and questions in a timely manner.
• Collaborate and communicate with Emery Jensen team members to share ideas and sales successes to help in achieving goals and objectives.
• Display sound judgement in relation to expenses (travel and entertainment, car, etc.).

Qualifications

• Motivated self-starter and results-oriented individual focused on solutions based on customers' needs.
• 5+ years of B2B sales experience preferred.
• Hardware sales and Pro Lumber experience a plus.
• Excellent listening and negotiating skills.
• Excellent verbal and written communication skills.
• Strong strategic thinking abilities with an emphasis on developing a sales growth plan and the ability to ensure implementation.
• Proven ability to manage multiple projects and opportunities.
• Proficiency in Microsoft Office programs, specifically Word, Excel, and PowerPoint.
• BA/BS degree or equivalent preferred.

Essential Functions

• Certificates, licenses, registrations: Must have valid driver's license and a good driving record.
• Travel: Road warrior (at minimum 3 days per week by plane or car). Extensive travel required including overnight travel.
• Must occasionally lift and/or move up to 50 pounds.
• Required to stand, walk, sit, climb a ladder, and talk or hear.
• The employee is often required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
• Employment visa sponsorship is not available for this position now or in the future.

Pay

$80,000–$85,000 starting pay range, dependent on education, experience, work location, required travel, and external market conditions.

Benefits

• Incentive opportunities based on role/grade level; rapid company growth over the past 2 years resulted in incentives being paid out above 116.96% of target opportunity.
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year, in addition to an annual discretionary contribution (once eligibility requirements have been met). Over the past five years, company contributions (matching & discretionary) for fully eligible employees have averaged 6.6% of total compensation.
• Comprehensive health coverage (medical, dental, vision, and disability – up to 26 weeks short-term disability and long-term disability) and life insurance benefits for you and your dependents.
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire.
• Company car, phone, and fuel card are provided for field-based positions.
• Annual Cares Week – 20 hours off work per year to volunteer at an organization of your choice, plus opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.
• Investment in employee development and coaching through on-site classes, facilitator-led courses, a generous tuition assistance program, and a performance management approach that goes beyond the typical annual review.
• Frequent campus events such as Employee Appreciation Week, vendor demos, cookouts, and merchandise sales.
• On-site services including mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling, and more.
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt, and more), travel, fitness, computers, and thousands more.
• Birth/Adoption bonding paid time off.
• Adoption cost reimbursement.
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.
• Identity theft protection.