Territory Manager, Soft Surface

About the Role

A Territory Sales Manager is responsible for maintaining and increasing Shaw’s profitability and market share in a designated geographical area. This role focuses on developing strong customer relationships through knowledge, service, trust, and integrity, while driving business growth through market programs, services, and sample placement.

Responsibilities

• Conduct daily sales calls on existing customers, with a focus on soft surface flooring products, samples, displays, adhesives, and related floor products.
• Present products to retail dealers, designers, and end-users, and analyze leads provided by corporate reports.
• Sell and construct display racks, regularly lifting 50 lbs or more.
• Prospect for new accounts and stay informed about market conditions within the designated geographic area.
• Prepare reports on business transactions, sales volume, potential sales, and competitive market conditions.
• Analyze sales statistics using computer reports to set goals and assist dealers in promoting sales.
• Control travel, entertainment, and sample budget expenditures to meet budgetary requirements.
• Enter customer interactions and key information into Salesforce.com.
• Sell and promote residential products, including Shaw Floors, A/T, and Philly Commercial, while educating customers on these products.

Requirements

• High School Diploma or GED required.
• Previous sales experience required.
• Ability to interface professionally with a diverse group of customers.
• Proficiency in using a laptop computer and basic Microsoft Windows software, including MS Office.
• Physical ability to assemble and disassemble display fixtures, including lifting more than 50 lbs regularly.
• Must reside within the territory (Chattanooga, TN).
• Must operate and maintain a vehicle capable of carrying product sample boards (e.g., van or approved SUV). Hybrid or high-efficiency vehicles are encouraged.

Skills

• Build Customer Satisfaction
• Initiate Action
• Deliver Compelling Communication
• Build Trusting Relationships

Benefits

• Medical, dental, and vision insurance
• Life insurance and disability coverage
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Paid Time Off
• Parental Leave
• 401K and Retirement Plans
• Product discounts for employees

Schedule

8-hour non-rotating shift, starting in the AM, following an observed calendar.