Territory Manager, Service Sales

About the role

The Territory Manager Service Sales is responsible for developing, executing, and sustaining the market strategy to grow the Segment business within the assigned region. This role is highly external-facing, relationship-driven, and focused on influencing market stakeholders, expanding Schneider Electric’s visibility, and accelerating growth across recurring, digital, and strategic service offers.

Responsibilities

• Market Strategy & Development
• Increase market visibility and pursue new business outside of named accounts.
• Build long-term partnerships with key customers and multiple stakeholders.
• Ensure specifications differentiate Schneider Electric in the market.
• Access high-level decision-makers and understand customer buying journeys.
• Partner with the Technical Competency Center (TCC) to develop cross-Business Unit solutions.
• Build a long-term regional strategy, including evaluation of channel partners to add or drop.
• Pipeline Management & Operational Rigor
• Actively manage the sales pipeline and maintain discipline in opportunity progression.
• Use Salesforce and other platforms to monitor pipeline health and key deal advancement.
• Follow up on leads with the appropriate services teams.
• Conduct regular pipeline reviews, forecasting, and structured management cadences.
• Customer Engagement & Positioning
• Target key personas such as Directors of Facilities and Property Managers.
• Lead service positioning during bid stages and support client decision-making.
• Co-develop regional strategies and execution paths with local stakeholders.
• Prioritize recurring and digital services along with strategic offers.
• Conduct in-person customer conversations to drive renewals and gather feedback.
• Leverage relationships to meet full customer needs across lifecycle stages.

Requirements

• Minimum 3 years of commercial sales experience with a strong track record of success.
• Ability to work independently in a remote environment.
• Must live in the region/market served.
• 75% customer-facing time expected.
• Valid U.S. driver’s license.
• Demonstrated proficiency with digital tools, CRM platforms (e.g., Salesforce), and data-driven decision-making.
• Incentive structure aligned to Sales Incentive Plan (SIP).
• Regional travel: 25%–50%.

Qualifications

• Proven sales leadership, strong commercial acumen, operational rigor, and the ability to leverage a broad internal and external network to drive outcomes.
• Strategic mindset, resilience, exceptional communication skills, and the ability to inspire, coach, and collaborate across business units in a matrixed environment.
• Deeply familiar with market dynamics and can spot opportunities in external trends.
• Strong communicator—written, verbal, and in negotiation settings.
• Problem solver able to navigate ambiguity and develop solutions quickly.
• Operational rigor and discipline to pipeline reviews, forecasting, and sales cadence.
• Manage time effectively, respond quickly, and stay highly organized.
• Strong customer advocate, active listener, and trusted partner.

SkillsCollaboration with internal teams, cross-Business Unit partners, customers, and market influencers.

Proven sales leadership with success in relationship-centric, strategic selling environments.

Natural ability to leverage internal network to solve problems, drive alignment, and teach others.

Experience in matrixed, cross-Business Unit environments and skilled in orchestrating stakeholders.

Familiarity with market dynamics and ability to identify opportunities in external trends.

Strong written, verbal, and negotiation skills.

Problem-solving ability to navigate ambiguity and develop solutions quickly.

Operational rigor and discipline in pipeline management, forecasting, and sales cadence.

Effective time management, responsiveness, and organizational skills.

Strong customer advocacy, active listening, and partnership skills.

Benefits

• Care for Yourself and Your Family:
• Medical (with member reward points)
• Dental
• Vision
• Basic life insurance
• Benefit Bucks (credits to apply towards your benefits)
• Flexible work arrangements
• Paid family leaves
• Well-being and recognition (including service anniversary) programs
• 12 holidays per year
• 15 days of paid time off per year (pro-rated in the first year of employment based on start date)
• Opportunity to purchase company stock (eligibility depends on start date)
• Military leave benefits
• Invest and Plan Your Future:
• Competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match
• Support your career growth through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera
• Team Up in the Workplace:
• Encourage collaboration, recognition, sharing your voice, and an inclusive workplace
• Support Your Community:
• Volunteer leave
• Programs with the Schneider Electric Foundation
• Youth education initiatives
• Military leave benefits

Pay

The expected compensation range for this position is $108,800 - $163,200 per year with commission. The pay range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.