Territory Manager - Queens Central

About the role

At Align Technology, our goal is to deliver superior clinical outcomes with an enhanced patient experience. Our continued growth and success depends on enabling Orthodontists and General Dentists to thrive. Your mission as a Territory Manager is to apply comprehensive knowledge of Invisalign and iTero sales strategies for key accounts to accelerate revenue and higher case volume.

Responsibilities

• Sell directly to professional business owners (Orthodontists and General Dentists), transforming an analog process with clear aligners and innovative digital solutions that make straightening teeth easier, faster, and more accessible – helping practitioners grow their business and increase patient satisfaction.
• Use insights and a consultative selling approach to teach customers about their industry and their customers; challenge them to modernize and grow their business; assist them in implementing digital technology and refine office processes.
• Achieve quarterly and yearly territory sales targets.
• Manage a defined geography of accounts (Orthodontists and General Dentists) to grow the business; onboard new high potential accounts.
• Plan and execute a Territory plan, based on understanding the potential in each account in the defined geography.
• Create & execute account plans for highest potential accounts, based on deep understanding of the account’s business, goals, challenges and opportunities.
• Utilize data/analytics to help customer’s drive decision making - Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and services.
• Communicate cross-functionally (e.g., Doctor, Treatment Coordinator, clinical assistant, education, marketing, product development) to develop an in-depth understanding of the business needs to clearly articulate fit with Align product, digital platform, and solution capabilities.
• Orchestrate additional internal Company resources to optimize the customer experience and provide ongoing promotion of Align solutions.
• Be creative, self-disciplined and capable of identifying and completing critical tasks independently with a high sense of urgency.
• Be agile and capable of engaging customers in a virtual selling environment.
• Listen, understand, and analyze customer needs.

Requirements

• Bachelor’s degree and/or equivalent experience required - Minimum of 4 years of experience required. Experience can be outside business-to-business (B2B) sales experience or industry experience selling a medical device, capital equipment, dental, orthodontic, or other relevant combination of sales (inside or outside) and industry experience.
• Proven track record of achieving sales goals.
• Valid driver’s license.
• Business & Marketing knowledge: Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questions.
• Comfort with having clinical discussions regarding both Invisalign and iTero products.
• Proficiency with Microsoft Office applications. Experience with a CRM system, Salesforce preferred, and virtual communication platforms.

Qualifications

• Experience in B2B sales, medical device, capital equipment, dental, orthodontic, or other relevant combination of sales (inside or outside).
• Industry experience selling a medical device, capital equipment, dental, orthodontic, or other relevant combination of sales (inside or outside).

Skills

• Consultative selling approach.
• Ability to teach customers about their industry and their customers.
• Ability to challenge customers to modernize and grow their business.
• Ability to assist customers in implementing digital technology and refining office processes.
• Ability to communicate cross-functionally (e.g., Doctor, Treatment Coordinator, clinical assistant, education, marketing, product development).
• Ability to orchestrate additional internal Company resources to optimize the customer experience.
• Ability to identify and complete critical tasks independently with a high sense of urgency.
• Ability to engage customers in a virtual selling environment.
• Ability to listen, understand, and analyze customer needs.

Benefits

• Medical, dental, and vision coverage.
• Discounts on Invisalign and Vivera for employees and their eligible dependents after 90 days of employment.
• Child and elder care support.
• Employee Assistance Program.
• Hinge Health Virtual Physical Therapy.
• Short-term and long-term disability insurance.
• Basic Life Insurance and Accidental Death and Dismemberment.
• Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren).
• Flexible Spending Accounts.
• 401(k) plan with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.
• Employee Stock Purchase Program.
• Paid vacation of up to 17 days during the first full year of employment, which carries over to a maximum cap of 30 days.
• Paid sick time.
• Company-designated paid holidays.
• Paid Parental Leave.
• Paid Bereavement Leave.
• Jury Duty Leave.

Pay

$100,000 - $120,000 / year

Schedule

Field based