Territory Manager- Queens East
About the role
Your mission as a Territory Manager is to apply comprehensive knowledge of Invisalign and iTero sales strategies for key accounts to accelerate revenue and higher case volume. You will sell directly to professional business owners (Orthodontists and General Dentists), transforming an analog process with clear aligners and innovative digital solutions that make straightening teeth easier, faster, and more accessible – helping practitioners grow their business and increase patient satisfaction.
Responsibilities
- Use insights and a consultative selling approach to teach customers about their industry and their customers; challenge them to modernize and grow their business; assist them in implementing digital technology and refine office processes.
- Achieve quarterly and yearly territory sales targets.
- Manage a defined geography of accounts (Orthodontists and General Dentists) to grow the business; onboard new high potential accounts.
- Create & execute account plans for highest potential accounts, based on deep understanding of the account’s business, goals, challenges and opportunities.
- Utilize data/analytics to help customer's drive decision making - Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and services.
- Communicate cross-functionally (e.g., Doctor, Treatment Coordinator, clinical assistant, education, marketing, product development) to develop an in-depth understanding of the business needs to clearly articulate fit with Align product, digital platform, and solution capabilities.
- Orchestrate additional internal Company resources to optimize the customer experience and provide ongoing promotion of Align solutions.
- Be creative, self-disciplined and capable of identifying and completing critical tasks independently with a high sense of urgency.
- Be agile and capable of engaging customers in a virtual selling environment.
- Listen, understand, and analyze customer needs to tailor Align products and services to deliver a best-in-class customer experience.
Requirements
- Bachelor’s degree and/or equivalent experience required - Minimum of 4 years of experience required. Experience can be outside business-to-business (B2B) sales experience or industry experience selling a medical device, capital equipment, dental, orthodontic, or other relevant combination of sales (inside or outside) and industry experience.
- Proven track record of achieving sales goals.
- Valid driver’s license.
- Business & Marketing knowledge: Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questions.
- Comfort with having clinical discussions regarding both Invisalign and iTero products.
- Proficiency with Microsoft Office applications. Experience with a CRM system, Salesforce preferred, and virtual communication platforms.
Qualifications
At Align Technology, we are looking for someone who is passionate about improving the lives of patients through advanced dental solutions. This role requires a strong background in sales, particularly in the medical device and dental industry, combined with excellent interpersonal and consultative skills.
Skills
- Strong sales and consultative skills.
- Ability to build relationships and influence decision-makers.
- Excellent communication and presentation skills.
- Ability to manage multiple priorities and deadlines.
- Experience with CRM systems and virtual communication platforms.
Benefits
Our benefits package includes:
- Medical, dental, and vision insurance.
- Discounts on Invisalign and Vivera for employees and their eligible dependents.
- Family and family forming benefits.
- Employee Assistance Program.
- Hinge Health Virtual Physical Therapy.
- Short-term and long-term disability insurance.
- Basic Life Insurance and Accidental Death and Dismemberment.
- Voluntary Supplemental Life Insurance.
- Flexible Spending Accounts.
- 401(k) plan with a discretionary Company match.
- Employee Stock Purchase Program.
- Paid vacation and sick time.
- Company-designated paid holidays.
- Parental leave.
- Legal, critical illness, voluntary accident, long-term care, auto, home, and pet insurance.
Pay
Base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
Schedule
The role is field-based, requiring travel to client sites.