Area General Manager - South East Region

Essential Functions

• Leads and manages hotel operations of multiple hotels.
• Directs hotel actions required to maximize profitability and increase service levels and team member satisfaction.
• Ensures brand standards are met.
• Facilitates hotel meetings.
• Provides input into the hiring, supervision, training, assessment, coaching, and disciplining of department heads and other key team members.
• Manages conflict and resolves team members and guests complaints.
• Conducts performance evaluations that are timely and constructive.
• Organizes and oversees the schedules, timecards, and work of assigned staff.
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Performs other related duties as assigned.

Supportive Functions

• Attends industry meetings and participates in industry organizations.
• Participates in and maintains active community relations.
• Participates in resort and corporate activities and meetings as requested.
• Performs special projects as assigned.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.
• Must be able to access and navigate both properties.

Knowledge, Skills, and Abilities

• Extensive knowledge of resort/hotel operations.
• Excellent time management skills with the ability to assign and delegate tasks.
• Excellent communication skills, both verbal and written.
• Excellent managerial and supervisory skills.
• Ability to work in teams and independently.
• Excellent math and accounting skills.
• Ability to interpret financial data.
• Proficient with Microsoft Office Suite or similar software programs.

Education and Experience

BS degree in a related field, or comparable certifications and experience in the industry. Minimum 3 years of successful resort/hotel operations leadership required. Prior General Manager experience is required. This is a salaried position working in the South East region of the United States.

Schedule

Flexible scheduling is required, including weekends and holidays.

Benefits

• PTO
• Paid Holidays
• Health Benefit Plans
• 401(k) & Company Match
• Life Insurance
• Maternity/Paternity Leave
• Educational Assistance
• Discounted travel program benefits for team members, plus more