Territory Manager, Pipe & Fittings (Pacific NW Region: WA, OR & AK)
About the Role
Westlake Pipe & Fittings, a Westlake company (NYSE:WLK), is the second-largest polyvinyl chloride pipe and fittings manufacturer in North America. The Territory Manager achieves increased sales revenue and profitability within the Washington, Oregon, and Alaska market by effectively selling and communicating the company’s products and related services to existing and prospective customers. A major focus will be on the pull-through sales process by creating demand at the specifier, owner, and contractor levels.
Responsibilities
- Comply with all company policies and procedures.
- Meet or exceed sales goals and objectives set by management.
- Create demand by educating engineers, owners, municipalities, contractors, and wholesale distribution on the features and benefits of Certa-Lok® restrained joint PVC Product system.
- Perform professional presentations or demonstrations of company’s products and services.
- Establish, develop, and maintain business relationships with distributors, engineers, municipalities, contractors, and other key contacts within the assigned geographic territory.
- Build and maintain ongoing awareness of industry products and services, competitor activities, and other research that can be shared with management.
- Evaluate marketing data by utilizing sales management software tools to maximize sales efficiency and effectiveness.
- Actively manage travel schedule to cover assigned territory in a time-efficient manner. Travel will be roughly 50% within the sales territory.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing professional networks, with a focus on directional drilling, pipe bursting, and other areas where restrained pipe is needed.
- Resolve customer complaints by identifying problems and expediting solutions.
- Provide management with weekly market activity/results and monthly territory analyses.
- Work closely with distribution to forecast monthly sales volume.
- Coordinate sales efforts with sales management, accounting, logistics, engineering, manufacturing, and customer service groups.
- Analyze the territory/market’s potential and determine the value of existing and prospective customers to the organization.
- Plan and organize sales strategy by maximizing the Return on Time Investment for the assigned territory.
- Participate in local, regional, and national trade shows.
- Ensure that databases are current and updated with accurate customer information.
- Implement pricing policies within market segments as directed by Regional Sales Manager.
- Coordinate major bid strategy and maintain bid calendar.
- Provide pricing, product availability, and order status information to territory accounts.
- Execute the timely preparation of all sales reports, expense reports, and assigned projects.
- Effectively manage a Travel and Entertainment Budget to maximize return on investment.
Requirements
- Bachelor’s degree, preferably in business or a related field.
- Must be currently residing in Washington or Oregon state within an hour from the airport.
- Must have 3-5+ years of outside sales experience.
- Pipe & Fittings/Plumbing sales experience preferred.
- Must have multi-level sale experience/pull-through sales experience.
- Self-starter, motivated, team-focused, and results-driven.
- Outgoing, good with numbers, relatable.
- Strong presentation, organizational, and time management skills.
- Demonstrated track record of exceeding corporate goals.
- Excellent verbal and written communication skills.
- Strong technical skills and aptitude; ability to present technical concepts with hands-on demonstrations to customers.
- Proficient in MS Office.
- Ability to travel within assigned geographic territory.
- Valid driver’s license and good DMV record.
Physical Demands
- Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- Frequently required to stand, walk, and sit.
- Occasionally required to stoop, kneel, crouch, or crawl.
- Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
This is a fully remote position. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, and extreme heat. The employee is occasionally exposed to fumes or airborne particles and outside weather conditions. The noise level in the work environment is moderate to loud. The role requires up to 50-70% travel (approximately 55-65 nights on the road per year).