Territory Manager - Personal Lines (Massachusetts - Boston Suburbs / East)

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you. At Nationwide, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Territory: Massachusetts (Boston Suburbs / East). The successful candidate must live within the assigned territory. This role requires frequent travel throughout the territory. Regular, in-person engagement with agency partners within your assigned territory is critical to maintain a level of field presence and visibility that supports Nationwide's commitment to deepening agency relationships and driving profitable growth.

About the role

Our desire to be the carrier of choice for personal insurance lines motivates our dedication to great products and even better customer service. Success is earned through resourcefulness, a real ability to understand the needs of our distribution partners and their customers, and a collaborative approach to work. If you have a competitive spirit, some sales swagger, are results-oriented, and consider yourself a people person, we want to know more about you!

As a Territory Manager, you'll be dedicated to driving profitability with personal lines distribution partners. You’ll work with a variety of distribution partners, including in size and strategic focus, leveraging the appropriate tools and tactics to drive the desired results for the relationship.

Responsibilities

• Understand the strategic and operational goals of assigned territory and individual distribution partners to identify mutually beneficial solutions, leveraging data and analytics, local marketplace information, and competitor knowledge.
• Proactively identify and implement actions to achieve territory goals.
• Lead new business and transfer processes, including but not limited to identification of new transfer and new business appointments, set expectations for expected results, manage commitments, and ensure delivery of new or transferred business production.
• Leverage tools and resources available to increase operational efficiency (e.g., Salesforce, Seismic, dashboards, and reporting).
• Gather distribution partner feedback and share continuous improvement opportunities with business partners across the company.
• Collaborate with personal lines and farm geography partners and other Nationwide counterparts, such as claims and servicing, on problem-solving, educating, promoting, reviewing sales practices, and providing input.
• Complete the annual planning process for appropriate distribution partners, document agreements in Salesforce, and hold partners accountable to agreements.
• Partner with Product, Marketing, and other business partners, as appropriate, to identify and act on opportunities within the territory.
• Lead portfolio management meetings with the appropriate distribution partners to ensure alignment with (or moving forward) the goals of the territory; monitor portfolio data and analysis to drive profitability and revenue through assigned relationships, focused on both top and bottom-line growth.
• May perform other responsibilities as assigned.

Requirements

• Strong background in the independent agency distribution channel.
• Carrier-side sales management experience; a combination of carrier and agency-side experience is especially ideal.
• The proven ability to lead through influence.
• Top-line performance: a track record of success in building results.
• Must live within the assigned territory (Massachusetts – Boston Suburbs / East).
• Frequent travel throughout the territory with potential for overnight stays.
• Regular, in-person engagement with agency partners within your assigned territory.
• A valid driver's license and safe driving record are required.
• This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the STEM OPT Extension program.

Qualifications

• Education: Undergraduate studies in general business, insurance, sales, marketing, or related fields; degree preferred.
• Experience: Typically eight to ten years of sales or sales management experience. Prior property casualty or financial services experience desirable.

Skills

• Manages Complexity: Ability to uncover root causes of issues and evaluate risks/benefits of different solution options.
• Customer Focus: Ability to establish and maintain effective customer/distribution partner relationships.
• Ensures Accountability: Very strong ability to establish clear responsibilities and processes for monitoring work and measuring results.
• Situational Adaptability: Proven ability to readily adapt personal/interpersonal behavior and adjust in the moment.
• Communicates Effectively: Strong communication and presentation skills.
• Plan and Align: Expert knowledge of how to break down objectives into appropriate initiatives and actions.
• Proven ability to drive results, persuade, collaborate, and act with courage.

Benefits

• Medical, dental, and vision insurance.
• Life insurance, short- and long-term disability coverage.
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year (pro-rated quarterly based on hire date).
• Nine paid holidays.
• 8 hours of Lifetime paid time off.
• 8 hours of Unity Day paid time off.
• 401(k) with company match.
• Company-paid pension plan.
• Business casual attire.

Pay

The national salary range for Territory Manager - Personal Lines: $108,000.00 - $201,000.00.

The expected starting salary range for Territory Manager - Personal Lines: $108,000.00 - $162,000.00. If a sales job, sales incentives based on performance goals are possible in addition to this range.