Territory Manager (MD, Baltimore County)

Careers

Charlie Health, Inc. provides administrative and technology services to the CH Medical practices it supports, and does not provide any professional medical services itself.

For patients in California, this is known as “CH Medical CA, P.C.” For patients in North Carolina or New Jersey, this is known as “CH Medical NC NJ, P.C.” For patients in New York, this is known as “CH Medical NY”.

For patients in all other states, this is known as “Charlie Health Medical, P.A.”

About the role

Our team is dedicated to providing high-quality mental health and addiction treatment through innovative virtual platforms. We are seeking passionate professionals to join our dynamic and growing organization.

Responsibilities

• Manage client interactions through various communication channels
• Support clinical staff with documentation and administrative tasks
• Collaborate with insurance companies to ensure seamless claims processing
• Contribute to the development and implementation of new programs and initiatives
• Ensure compliance with all regulatory requirements and company policies

Requirements

• Bachelor's degree in Psychology, Counseling, Healthcare Administration, or related field
• Experience in healthcare administration or mental health field preferred
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Qualifications

• Current certification in Telehealth or equivalent experience
• Knowledge of HIPAA and other relevant privacy laws
• Experience with electronic health records (EHR) systems

Skills

• Strong problem-solving and decision-making abilities
• Ability to work independently and as part of a team
• Attention to detail and accuracy in documentation
• Effective conflict resolution and negotiation skills

Benefits

At Charlie Health, we believe in offering comprehensive benefits to support our employees' well-being. This includes:

• Competitive salary and performance-based bonuses
• Paid time off including vacation, sick leave, and holidays
• Health, dental, and vision insurance
• Flexible spending accounts (FSAs) for healthcare and dependent care expenses
• Retirement savings plans with employer contributions
• Employee assistance programs (EAPs)
• Professional development opportunities and training

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Work hours are flexible to accommodate the needs of both the employee and the organization.