Territory Manager

About the Company

Marcone Plumbing is the ultimate destination for top-quality products and solutions, including products from its in-house manufacturers, Wolverine Brass and Speakman. Longtime distributor Plumbmaster has been the premier source of more than 20,000 top-quality plumbing repair and replacement parts since 1928. Marcone Plumbing serves all major professional market channels, including educational, healthcare, hospitality, correctional, and government markets in the U.S. and Canada.

About the Role

The Territory Manager is responsible for calling on new and existing assigned customers for purposes of sales growth, promotional activities, new product introduction, problem resolution, customer training, and developing the dealers' business. This role focuses on territory saturation and sales growth through excellence in customer service and utilization of company sales tools and systems. The Territory Manager calls on customers independently, with the sales manager, in person, and via phone calls, while reporting on market competition and other territory sales influences.

Responsibilities

• Manages sales and service operations across a broad customer base, including wholesalers, contractors, and designers.
• Implements territory-specific merchandising and marketing strategies.
• Maintains regular sales calls and delivers exceptional customer service.
• Builds strong, trust-based relationships with key stakeholders.
• Collaborates cross-functionally to support wholesale and multi-unit initiatives.
• Attends trade shows and industry events.
• Drives customer engagement through consistent follow-up and strategic communication.
• Develops and executes territory sales plans aligned with company goals.
• Performs duties in a safety-sensitive role requiring constant alertness and safe work practices.
• Attends training and travels as needed.
• Performs other duties as assigned in alignment with evolving organizational needs.

Requirements

• High School diploma or GED equivalent; some college coursework in Business or a related field.
• Minimum 3 years of plumbing experience.
• At least 3 years of sales experience.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Skilled in operating standard office technology (computers, scanners, phones, virtual meeting platforms, etc.).
• Strong aptitude for numerical analysis and mathematical operations.

Physical Demands & Work Environment

This full-time position requires approximately 40 hours per week and involves regular physical and sensory activity, including:

• Bending, lifting, and carrying materials weighing up to 50 lbs.
• Prolonged sitting (up to 8 hours), with intermittent standing and walking throughout the shift.
• Continuous use of fingers, hands, and arms for computer and office-related tasks.
• Frequent use of office equipment such as computers, phones, and scanners (up to 8 hours daily).
• Regular verbal communication via phone and in-person interactions (up to 6 hours daily).

Benefits

We prioritize your well-being from day one with a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage effective immediately.
• 401(k) plan with company contributions.
• Life insurance and short- and long-term disability coverage.
• HSA/FSA options and an Employee Assistance Program (EAP).
• Paid time off, including vacation, holidays, and personal days.
• Weekly pay and employee discounts.