Territory Manager
About Enovis
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent, and innovation, the Company’s extensive range of products, services, and integrated technologies fuels active lifestyles in orthopedics and beyond.
About the Role
As a Territory Manager within the Regen Business Unit, you will play an integral part in helping Enovis drive the medical technology industry forward by transforming patient care and creating better patient outcomes. You will be responsible for establishing and achieving sales volume and reimbursable revenue goals for your assigned territory through strategic and tactical sales activities. Your role will focus on expanding sales of Company products, converting competitive products, and leveraging value-added services to develop and convert customers.
Responsibilities
- Sales Activity
- Accountable for achievement of assigned Company goals and objectives through sales to designated accounts.
- Cultivates customer relationships by initiating contact with physicians, clinic staff, and other device users.
- Understands industry trends and the Company’s position in the market.
- Provides product education on technical and clinical aspects of products to customers, prospective customers, and patients.
- Assists with equipment delivery, set-up, follow-up, and service as needed.
- May assist with measuring, fitting, and troubleshooting Enovis products, including custom braces.
- Supports referral network of key professionals and educates referrals on Enovis CMF products.
- Plans, coordinates, and executes local educational and sales events to augment business and deliver sales goals.
- Sales Territory Management
- Develops and executes a business plan to meet and exceed financial, market, and product portfolio goals for assigned territory.
- Utilizes SalesForce to maintain up-to-date contacts, opportunities, targets, and outcomes.
- Maintains a funnel for sustained opportunities.
- Creates comprehensive and effective strategic call plans that drive positive sales results.
- Schedules and prioritizes time for effective territory coverage.
- Identifies, qualifies, and cultivates new sales opportunities and manages leads effectively.
- Performs effective region penetration coverage and account identification to drive sales and increase the customer base.
- Pre-plans sales calls and maintains efficient time management skills to ensure maximum customer contact and high levels of customer service.
- Customer Relationship
- Develops and maintains key customer relationships to achieve account objectives.
- Takes responsibility for customer satisfaction and loyalty.
- Responds to customer needs and concerns to resolve issues quickly and professionally.
- Competitive Selling
- Proactively cultivates competitive opportunities that result in converted business.
- Defends against competitive threats to minimize losses.
- Identifies underlying problems affecting performance, such as market conditions or competitor actions.
- Provides presentations and demonstrations on the application and use of Enovis products using effective communication and sales techniques.
- Leveraging Resources
- Demonstrates efficient use of company resources such as time, money, materials, and people to produce desired results.
- Uses Sales Education resources strategically.
- Leverages the Marketing Department and available materials.
- Administrative
- Accurately completes and submits paperwork required to achieve reimbursable sales.
- Compliance
- Demonstrates commitment to the Enovis Compliance & Ethics Program, the Enovis Code of Conduct, the Enovis Sales and Marketing Code of Conduct, the AdvaMed Code of Ethics, and all supporting regulations, policies, and procedures.
- Treats Protected Health Information (PHI) with strict confidentiality in accordance with HIPAA standards.
- Acquires a basic understanding of regulatory compliance issues in the field and adheres to these guidelines.
- Leadership
- May assist in the training and development of Sales Associates.
- Performs other duties as assigned.
Requirements
- Minimum of 2 years of outside sales experience required.
- Minimum of 1 year of experience in Orthopedic Sales and knowledge of Durable Medical Equipment strongly preferred.
- Experience in medical sales strongly preferred.
- Experience calling on hospitals preferred.
- Experience working with distributors preferred.
- Knowledge of healthcare insurance and third-party reimbursement preferred.
- Bachelor’s Degree or equivalent industry experience required.
- Must possess a valid Driver’s License and current automobile insurance.
Travel Requirements
- Must be able to travel up to 75% of the time.
- Requires air travel on an occasional basis.
- Considerable time spent traveling in a car to customer accounts.
Work Environment and Physical Demands
- Field-based role (e.g., physician’s offices, hospitals, clinics, etc.).
- The noise level in the work environment is usually moderate.
- Physical Demands:
- Must frequently lift and/or move up to 10 pounds.
- Regularly required to stand, walk, talk, or hear.
- Frequently required to sit, use hands to finger, handle, or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl.
- Office desk work requires sitting, walking, using phone, and computer.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.