Territory Manager

About the role

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry by building the most trusted and efficient digital marketplace with data solutions for sourcing, selling, and managing used vehicles with transparency and comprehensive insights.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develop and execute a strategic plan to grow and build out new business in your territory.
• Service accounts in person and via phone, looking for incremental growth opportunities.
• Utilizes Salesforce on a daily basis for reporting and tracking purposes.
• Achieve or exceed established sales goals.
• Develop relationships with dealers and dealer groups and leverage these relationships to maximize revenue opportunities.
• Be very familiar with the competition and how to sell against it.
• Assess customers’ wholesale inventory needs and offer solutions to increase their business with ACV Auctions.
• Educate customers on the breadth of what our product can offer them and the services that will be made available to them.
• Forecast and report incoming business activity on a monthly and annual basis.
• Ensure both customers and prospects have a detailed understanding of our products through a consultative selling approach.
• Ensure current customer satisfaction by responding quickly and accurately to problems, concerns or needs.
• Help proactively market the company to customers and convey the advantages of our product.
• Accountable and aware of the financial activity within your book of business.
• Adapt to changes in a book of business, customer contacts, and internal structure/role changes.
• Day to day management of Vehicle Condition Inspectors and KPIs.
• Other duties as assigned.

Requirements

• 5 year(s) Dealership experience, on either the used or new car side of business.
• Experience selling into dealerships and auction knowledge is strongly preferred.
• Ability to be on the road every day, traveling to both existing and prospect dealerships.
• Understanding of the retail/wholesale marketplace in an operational context to best position ACV Auctions.
• Excellent relationship building skills both in-person and over the phone.
• Understanding of the importance of building internal and external networks to increase personal effectiveness.
• An upbeat and positive demeanor.
• Ability to be self-motivated and able to work independently.
• Adapt quickly to shifting priorities and assists others in doing so.
• Experience using a CRM (preferably Salesforce) to maintain and plan sales pipeline.
• Ability to travel for meetings, training, etc.
• Valid driver’s license and use of a validly registered and insured motor vehicle required.

Qualifications

Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed.