Territory Manager

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

About Us

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry by building the most trusted and efficient digital marketplace with data solutions for sourcing, selling, and managing used vehicles. Our applications and solutions provide transparency and comprehensive insights that were once unimaginable.

Benefits

• Multiple medical plans including a high deductible, low-cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with applicable state/local law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by law
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

About the Role

ACV Auctions is looking for an enthusiastic, experienced Territory Sales Manager with a background in the automotive space and a passion for cars. Our Territory Managers are the face of our company, understanding the dealership and wholesale car business. They are "road warriors" who work tirelessly to build their territory and provide clients with the best service, embodying our values of trust, transparency, and credibility.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Develop and execute a strategic plan to grow and build out new business in your territory
• Service accounts in person and via phone, looking for incremental growth opportunities
• Utilize Salesforce on a daily basis for reporting and tracking purposes
• Achieve or exceed established sales goals
• Develop relationships with dealers and dealer groups and leverage these relationships to maximize revenue opportunities
• Be very familiar with the competition and how to sell against it
• Assess customers’ wholesale inventory needs and offer solutions to increase their business with ACV Auctions
• Educate customers on the breadth of our product offerings and available services
• Forecast and report incoming business activity on a monthly and annual basis
• Ensure both customers and prospects have a detailed understanding of our products through a consultative selling approach
• Ensure current customer satisfaction by responding quickly and accurately to problems, concerns, or needs
• Proactively market the company to customers and convey the advantages of our product
• Be accountable and aware of the financial activity within your book of business
• Adapt to changes in a book of business, customer contacts, and internal structure/role changes
• Day-to-day management of Vehicle Condition Inspectors and KPIs
• Other duties as assigned

Requirements

• 5 years of dealership experience, on either the used or new car side of business
• Ability to read, write, speak, and understand English
• Experience selling into dealerships and auction knowledge is strongly preferred
• Ability to be on the road every day, traveling to both existing and prospect dealerships
• Understanding of the retail/wholesale marketplace in an operational context to best position ACV Auctions
• Excellent relationship-building skills both in-person and over the phone
• Understanding of the importance of building internal and external networks to increase personal effectiveness
• An upbeat and positive demeanor
• Ability to be self-motivated and work independently
• Adapt quickly to shifting priorities and assist others in doing so
• Experience using a CRM (preferably Salesforce) to maintain and plan sales pipeline
• Ability to travel for meetings, training, etc.
• Valid driver’s license and use of a validly registered and insured motor vehicle required

Pay

The base compensation range for this position is listed in the "Job Details" section of the posting, which includes an annualized geographical differential. This position is eligible for additional compensation pursuant to ACV's incentive compensation plan with a variable target of $48,000. The final compensation will be determined based on the applicant's relevant experience, skillset, location, business needs, market demands, and performance.

Values

• Trust & Transparency
• People First
• Positive Experiences
• Calm Persistence
• Never Settling