Territory Manager - Aesthetic/Medical Lasers (Los Angeles)
Fotona® USA · Los Angeles, CA · 1 mo ago
RemoteRemoteHealthcare$60k/yrFull-time
Key Responsibilities
- Partner with Area Sales Managers to identify, research, and qualify new prospects
- Execute outbound outreach and lead follow-up to support pipeline development
- Support product demonstrations, evaluations, proposals, and follow-up
- Aid ASMs in advancing opportunities and closing business
- Represent the brand at regional events, workshops, demos, and tradeshows
- Sustain CRM data to ensure pipeline visibility, territory insights, and action planning
- Maintain customer activity and flag at-risk accounts or utilization gaps
- Leverage data to prioritize account needs and commercial opportunities
- Participate in territory business reviews with ASMs, Clinical, and Marketing
- Collaborate with ASMs, Clinical Education, Customer Service, Marketing, and Operations
- Coordinate customer needs across training, service, logistics, and commercial execution
- Provide customer insights to cross-functional teams to help inform programs, messaging, and solutions
- Support customer-facing workshops, open houses, and other education/marketing events
- Assist in new customer onboarding and activation
- Support installation readiness and ensure a smooth site experience
- Coordinate training requirements with Clinical Education and Customer Service
- Deliver ongoing, high-touch account support to drive utilization and satisfaction
- Identify emerging customer needs and escalate service/training requests as needed
- Strengthen customer relationships to improve retention, referrals, and long-term value
Qualifications
- 2+ years of sales or customer-facing experience; medical device, capital and/or aesthetics preferred
- Strong relationship-builder with a customer-first mindset
- Comfort learning and communicating clinical/technical product information
- Highly organized, accountable, and proactive in managing multiple priorities
- Experience supporting sales teams and/or customer education is a plus
- CRM fluency (Salesforce preferred)
- Strong written & verbal communication skills
- Minimum of a Bachelor’s degree required
- Ability to travel extensively regionally 50–70%
- Ability to relocate for future promotion is a must.
Additional Requirements
- Ability to work flexible hours, including some evenings and weekends as needed.
- Ability to lift and carry up to 50 lbs. occasionally, ability to lift and carry over 50 lbs. occasionally, ability to push/pull very heavy equipment on wheels/casters occasionally.
- Ability to stand, lift, push/pull, bend, squat, stretch, reach, twist/turn, walk, and reach throughout the day, ability to work at a computer and sit and/or drive and for extended periods frequently.
Compensation
- Starting Base salary of $60,000 + performance-based incentives, with estimated OTE of $130,000+ (at plan)
- Comprehensive benefits package including Medical, Dental, FSA/HSA/HRA Options, Vision, Life, AD&D, LTD, STD, and 401(k) with company match.
- Meaningful career development & advancement opportunities.