Territory Logistics Coordinator

Essential Duties And Responsibilities

• Works closely with Sales Team, Surgeons, Operating Room Personnel, Central Processing, and Biomedical and other personnel
• Partners closely with ATEC Field Operations Manager, ATEC Field Operations, and Customer Service team
• Responsible for aligning with Field Operations Manager/ATEC Field Operations to outline daily route of set/inventory movements
• Takes pictures and tracks all set/inventory movements via Trello or whatever inventory system is in place with the distributor location
• Adheres to hospital policies when dropping off and picking up sets (including all required credentialing)
• Maintains a log of all tracking numbers for returns and items associated with it
• Reports to the reps any lost items in the sets when receiving back in and follows up to ensure the items are found
• Supports and executes inter-field transfer requests
• Maintains a knowledge base of instrument and implant systems through OEM Spine education training programs
• Analyzes and resolves both routine and non-routine product issues expediently
• Solves product problems for customers in an expeditious manner
• Performs on-call service and support when required

Requirements

• Excellent oral and written communication skills
• Ability to organize and prioritize workflow to meet established deadlines
• Proficiency in Microsoft Word, Excel, and internet applications
• Strong attention to details
• Ability to perform multiple tasks in a fast-paced, team focused environment
• Ability to travel approximately 10 percent of the time