Territory Director - (Inside Sales) MST

Summary

The Inside Sales Representative - Oncology position at Onco360 is a fully remote role. The role involves developing and managing a designated territory with the goal of providing education and care coordination to prescribers for all Onco360 products and services. This position acts as a single point of contact by assisting prescribers in evaluating referrals and performing care coordination.

Responsibilities

• Develops and manages a designated territory with the goal of providing education and care coordination to prescribers for all Onco360 products and services.
• Aids in the evaluation of referrals and performs care coordination to ensure service level requirements are met.
• Works with mirrored outside sales representatives to assist prescribers in evaluating referrals and performing care coordination.
• Identifies, ranks, prospects, and develops key oncology practice and hospital-based business relationships within the targeted regional territory.
• Communicates with field sales representative partners about details impacting prescriber or patient experience.
• Supports education and delivery of key messages and product presentations within initiatives designed to ensure territory meets performance requirements.
• Documents and meticulously makes notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs.
• Manages prescriber communication preferences and nurtures and manages prescriber relationships to improve loyalty and retention.
• Utilizes SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process.
• Assists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication.
• Ensures that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable.
• Collaborates with sales to achieve monthly, quarterly, and annual sales goals.

Qualifications

• Two years’ retail or specialty pharmacy technician experience preferred.
• Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand, and generic names of medications, and IV dosage calculations/day supply.
• Two years inside or outside sales experience for pharmacy or other health services-related industry preferred.
• Oncology sales experience desired but not required.
• Exceptional probing and consultative communication skills.
• Familiar with oncology providers, drugs, clinic, and hospital communities.
• Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits.
• Self-motivated and results-driven.
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative, and office skills.
• Proficient in data entry, verbal skills, computer skills, and the ability to learn the department’s software system including CRM.
• Maintains HIPAA patient confidentiality.