Territory Director - (Inside Sales) MST

Summary

The Inside Sales Representative - Oncology position at Onco360 Pharmacy is a fully remote role. Key responsibilities include developing and managing a designated territory, providing education and care coordination to prescribers for all Onco360 products and services, and assisting with sales escalations.

Responsibilities

• Develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Onco360 products and services.
• Assist prescribers in evaluating referrals and performing care coordination to ensure service level requirements are met.
• Identify, rank, prospect, and develop key oncology practice and hospital-based business relationships within the targeted regional territory.
• Absorb and communicate routine updates with field sales representatives about details impacting prescriber or patient experience.
• Support education and delivery of key messages and product presentations within initiatives designed to ensure territory meets performance requirements.
• Document and meticulously make notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs.
• Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process.
• Collaborate with operations staff and prescriber offices to assist with prior authorizations and ensure prescription renewal requests are communicated in a timely manner.

Qualifications

• 2 years’ retail or specialty pharmacy technician experience preferred.
• Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand, and generic names of medications, and IV dosage calculations/day supply.
• 2 years inside or outside sales experience for pharmacy or other health services-related industry preferred.
• Oncology sales experience desired but not required.
• Exceptional probing and consultative communication skills.
• Familiar with oncology providers, drugs, clinic, and hospital communities.
• Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits.
• Self-motivated and results-driven.
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative, and office skills.
• Proficient in data entry, verbal skills, computer skills, and the ability to learn the department’s software system including CRM.
• Maintain HIPAA patient confidentiality.