Territory Account Manager HIV Prevention, Burbank, CA

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. We are highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education for the prevention and treatment of HIV. We go to extraordinary lengths to deliver breakthroughs in prevention, treatments, care solutions, and communities. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to pushing through every challenge until HIV/AIDS is eradicated.

About the role

ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Injectable Prevention Sales team. The ability to thrive in a fast-paced, complex environment and work with healthcare professionals (HCPs) to adopt a new approach to HIV treatment will be essential. Additionally, the abilities to partner cross-functionally and remain highly adaptable in a launch context will be critical. The successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives aligned with territory and account-level goals. This role will focus on selling to HCPs, servicing accounts, and aligning with ViiV Healthcare’s mission of leaving no person with HIV behind through driving results against business objectives within an integrated account management framework.

Responsibilities

• Deliver results through exceptional sales and service by identifying, targeting, and winning new business through influencing HCPs to adopt a new approach to HIV treatment.
• Engage with HCPs, nurses, staff, and administrators to accurately understand clinical, organizational, and financial challenges and opportunities within target accounts.
• Leverage data analytics, business acumen, and market expertise to identify high-priority prospects.
• Prepare and execute business plans tailored to the unique needs of each customer to help HCPs scale their treatment model.
• Coordinate, engage, and partner with cross-functional team members (e.g., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience.
• Maintain a portfolio-based selling mindset and ensure cohesive internal communication to provide a unified ViiV experience for customers.
• Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs, and requests.
• Deliver and adapt execution plans to achieve performance goals using KPIs, scaling successes, and business problem-solving.
• Develop and foster external relationships with key influential customers and thought leaders.
• Act in ways consistent with ViiV’s culture, expectations, and values, embracing ambiguity in a launch environment.
• Escalate issues and risks when needed, displaying courage by "speaking up."
• Understand and follow key compliance and regulatory guidelines.

Requirements

• BA/BS degree.
• 5+ years of pharmaceutical sales experience.
• 3+ years of specialty experience.
• Ability to travel domestically as necessary, including overnight travel (majority of time will be spent in market).
• Valid Driver’s License.

Preferred Qualifications

• Degree in Business, Marketing, or Life Sciences.
• Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
• Experience influencing and collaborating cross-functionally in a matrixed environment.
• Excellent written and oral communication skills.
• Experience in sales success in complex market access coverage situations.
• Experience working with HCPs to procure, manage, and administer cold chain treatment products.
• Knowledge of the HIV treatment and/or prevention markets.
• Bilingual in Spanish (preferred but not required).
• Experience partnering cross-functionally within an integrated account team model.

Skills

• Account Management
• Cross-Functional Work
• Data to Insights
• Digital Fluency
• Omnichannel
• Scientific Literacy

Pay

The US annual base salary for new hires in this position ranges from $145,500 to $242,500. The salary range takes into account work location, candidate’s skills, experience, education level, and market rate. In addition, this position offers an annual bonus and eligibility to participate in a share-based long-term incentive program.

Benefits

• Health care and other insurance benefits (for employee and family).
• Retirement benefits.
• Paid holidays, vacation, and paid caregiver/parental and medical leave.

All ViiV employees receive the same benefits options and plans as GSK employees. Visit the GSK US Benefits Summary to learn more.