Territory Account Manager, Columbia, SC

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. We are highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education for the prevention and treatment of HIV. We go to extraordinary lengths to deliver breakthroughs in prevention, treatments, care solutions, and communities. Beyond medicine, we take a holistic approach to HIV through sustainable community programs and improving access to care. We are fully committed to pushing through every challenge until HIV/AIDS is eradicated.

ViiV Healthcare has played a significant role in turning HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available and continue to address the widest range of needs in response to the HIV epidemic. We understand the stakes for those at-risk or affected by HIV and remain 100% committed to patients every day.

Our work culture is fast-paced, diverse, inclusive, competitive, and caring. ViiV Healthcare is more than a workplace—it’s a place to belong, where impact-driven team members are hungry to make a difference. While we have been improving the lives of HIV patients for 30 years, this is an especially exciting time to join us as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

About the role

ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Injectable Treatment Sales team. The ability to thrive in a fast-paced, complex environment and work with healthcare providers (HCPs) to adopt a new approach to HIV treatment will be essential. Additionally, the abilities to partner cross-functionally and remain highly adaptable in a launch context will be critical.

The successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives aligned with territory and account-level goals. Responsibilities include selling to HCPs, servicing accounts, and aligning with ViiV Healthcare’s mission of leaving no person with HIV behind. This will be achieved by driving results against business objectives within an integrated account management framework, focusing on the setup and delivery of a buy-and-bill treatment model.

Responsibilities

• Deliver results through exceptional sales and service by identifying, targeting, and winning new business through influencing HCPs to adopt a new approach to HIV treatment.
• Engage with HCPs, nurses, staff, and administrators to accurately understand clinical, organizational, and financial challenges and opportunities within target accounts.
• Leverage data analytics, business acumen, and market expertise to identify high-priority prospects.
• Prepare and execute business plans tailored to the unique needs of each customer, helping HCPs scale their treatment model to reach more patients.
• Coordinate, engage, and partner with cross-functional team members (e.g., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience.
• Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV.
• Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs, and requests.
• Deliver and adapt execution plans to achieve performance goals and objectives using KPIs, scaling successes, and business problem-solving.
• Develop and foster external relationships with key influential customers and thought leaders.
• Act in ways consistent with ViiV’s culture, expectations, and values; embrace ambiguity in a launch environment and see setbacks as learning opportunities.
• Escalate issues and risks when needed; display courage by ‘speaking up’.
• Understand and follow key compliance and regulatory guidelines.

Requirements

• BA/BS degree.
• 5+ years of pharmaceutical sales experience.
• 3+ years of specialty experience.
• Ability to travel domestically as necessary, including overnight travel (majority of time will be spent in market).
• Valid Driver’s License.

Qualifications

Preferred qualifications include:

• Degree in Business, Marketing, or Life Sciences.
• Strong planning and organization skills, analytical ability, business acumen, decision-making, and problem-solving skills.
• Experience influencing and collaborating cross-functionally in a matrixed environment.
• Excellent written and oral communication skills.
• Experience in sales success in complex market access coverage situations.
• Experience working with HCPs to procure, manage, and administer cold chain treatment products.
• Knowledge of the HIV treatment and/or prevention markets.
• Bilingual in Spanish (preferred but not required).
• Experience partnering cross-functionally within an integrated account team model that includes multiple field-based team members.

Skills

• Account Management
• Cross-Functional Work
• Data to Insights
• Digital Fluency
• Omnichannel
• Scientific Literacy

Benefits

All ViiV employees receive the same benefits options and plans as GSK employees. Please visit the GSK US Benefits Summary to learn more about the comprehensive benefits program offered.