Territory Account Manager - St. Louis, MO; Columbia, MO

About the role

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 750,000 patients worldwide.

The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The TAM will work with customers to ensure that they are extremely successful with Heartflow’s non-invasive cardiovascular diagnostic technology. It is your responsibility to drive adoption through the network of referring physicians. You will work with your accounts proactively to support, educate, and provide solutions to build high customer satisfaction. This is a customer‑facing role with a primary focus on spending time with customers including Cardiologists, Primary Care Physicians, Nurse Practitioners, and beyond. Expect approximately 20‑25% travel from a home office.

Responsibilities

• Work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway.
• Develop and execute business development plans working closely with the account’s key stakeholders.
• Facilitate cross‑functional collaboration throughout the organization.
• Utilize tools for program development such as deployment of Heartflow internal leadership and physician mentors, organizing and staffing of dinner programs, VIP Visits, organizing Heartflow CT Pathway road‑shows, and referring physician office meetings.
• Work closely with other Heartflow team members including Territory Sales Manager, Marketing, Market Access, CT Apps, Product Development, and Clinical teams.
• Increase Heartflow usage within the designated key strategic Heartflow account by:
  • Maintaining and building relationships with referring physicians and other key clinical stakeholders.
  • Educating customers on Heartflow’s value proposition by giving presentations or having discussions with referring MDs.
  • Promoting/championing Heartflow and building advocacy.
• Evaluate production/success/achievement based on performance in active/targeted accounts (metrics):
  • Meet or exceed quota for the strategic Heartflow account (within existing customer locations).
  • Drive cCTA growth (conversion of non‑invasive tests) and FFRct penetration/case growth over baseline (% and $) in assigned accounts.

Requirements

• 4‑year degree with 5+ years of related sales or clinical experience, or 2‑year degree with 7+ years of related sales or clinical experience.
• Degree in Science, Medical, Business, Marketing, or Technical field is preferred.
• Prior experience in medical device, cardiology pharmaceuticals, cardiology radio‑pharmaceuticals, hospital, or medical software is highly desired.
• Experience with introducing new cardiovascular technologies into hospitals is highly desired.

Skills

• Proven sales skills and track‑record of sales achievement.
• Account development – experience building and supporting strong clinical programs is preferred.
• Clinical/technical proficiency – quick learner able to grasp new clinical/technical information and disseminate to customers.
• Develop relationships with key account stakeholders (admin, admin support, key cardiologists, key referring physician practices, hospital marketing, key strategic personnel) to drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption.
• Work in a cross‑functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education, and training.