Terminal Technology Specialist

About the role

This role is responsible for performing or monitoring activities and projects related to the operation, integration, implementation, upgrade, and/or changes to Global's Terminal Automation Systems. This position is field-based and will involve about 20-25% travel to terminal sites.

Responsibilities

• Monitor or perform various activities and corrections including setup, maintenance, balancing, transaction transmission, and support for Global's Terminal Automation Applications.
• Aid in monitoring, performing and documenting processes and system internal audits.
• Work with and communicate to IT peers, IT management, Operations staff, and Operations management as needed.
• Maintain professional and technical knowledge by attending professional workshops, reviewing professional publications and establishing personal networks.
• Provide technical knowledge to co-workers for problem solving.
• Understand and disseminate training plans for terminal automation systems throughout the company.
• Understand and be able to use test backup procedures, including disaster recovery plan.
• Assist in modifications to existing Terminal Automation Systems and implement across all terminals.
• Integrate new terminal data into existing system(s).
• Work with Operational Support Team for large integrations or changes.
• Assist in providing support to field users by resolving terminal system issues or redirecting to appropriate team member, resource, or vendor.
• Act as liaison between Global and support vendors.
• Provide on-call support as needed.
• Support other areas/special projects as needed.

Qualifications

• Bachelor's Degree in Computer Science, Engineering or other related discipline preferred.
• 3+ years of experience with Windows administration experience.
• 3+ years of related experience required, including terminal, engineering or other fuel related applications.
• Experience in the following is preferred: Terminal Automation Systems (DTN Guardian 3, Toptech TMS 5 and 6), database management systems (Oracle 12 and 19, MySQL, Microsoft SQL, Linux), client server technologies and browser-based applications.
• Ability to travel up to 25% domestically.

Pay

The pay range for this position is $85,800.00 - $128,700.00. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.