Tenure-Track Assistant or Associate Professor, Civil and Environmental Engineering

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to job postings, event management, and customer relationship management. The position requires strong analytical skills, excellent communication abilities, and proficiency in using various software tools.

Responsibilities

• Manage job postings and ensure timely updates
• Collaborate with customers to enhance user experience
• Analyze user data to improve services
• Respond to customer inquiries and resolve issues
• Conduct market research and gather feedback
• Ensure compliance with data protection regulations

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field
• At least 3 years of experience in IT or customer service
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite and CRM systems
• Experience with data analysis tools

Qualifications

• Knowledge of web development and SEO best practices
• Experience with project management tools
• Ability to work independently and manage multiple tasks simultaneously
• Passion for technology and innovation

Skills

• Data analysis
• Customer service
• Project management
• SEO optimization
• Web development

Benefits

• Flexible working hours
• Professional development opportunities
• Competitive salary and benefits package
• Work-life balance

Pay

$60,000 annually

Schedule

Full-time, Monday to Friday, 9 AM to 5 PM