Tenant Services & Construction Coordinator

About the role

Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties. We aren’t just about square footage or leasing rates. We are in the business of placemaking and turning ordinary spaces into community hubs—places where people want to be, connect, and experience something special.

We aim for our culture to truly reflect our purpose and guiding principles. Our Purpose is to be extraordinary stewards, enhance communities and enrich lives. Our guiding principles:

• Have Vision
• Engage People
• Make a Difference
• Create Value
• Create Value
• Create Value

The Opportunity

The Tenant Services & Construction Coordinator serves as an essential administrative, financial, and operational anchor at our corporate headquarters in Fort Worth, Texas. This role is specifically designed for a highly organized professional with a background working with a general contractor or real estate developer who can seamlessly bridge the gap between development accounting and active portfolio construction.

Job Type

Full-time, Salaried, Exempt

Reports To

Director of Tenant Services

What You’ll Do

Financial Administration & Contract Control

• Invoice & Budget Processing: Review, code, and process vendor invoices for Development Construction, CapEx, and Landlord related work across the portfolio. Ensure absolute accuracy and strict compliance with contractual agreements and company policies.
• Draw Packages & Documentation: Assist in proofing and processing contractor pay applications, lien release logs, and vendor insurance certifications. Prepare comprehensive bank draw packages and compile construction/consultant contracts and technical exhibits.
• Financial Reconciliation: Liaise with development accounting to reconcile project budgets and expenditures related to contracts and vendors, supporting corporate financial reporting efforts with necessary project status updates.
• Fee Billing: Maintain Ascendix tracking logs and prepare required invoices and reports for billing Tenant Coordination and Construction Management Fees.

Tenant Coordination & Project Support

• Onboarding & Move-Ins: Organize preconstruction meetings, manage the corporate distribution of building plan packages to incoming retailers, and assist in the physical review and approval of tenant space plans and signage drawings.
• Lease Deliverables: Review lease documents to track critical construction deliverables, update tenant tracking reports for occupancy and lease terms, and process tenant allowances and construction deposits.
• Official Notices: Draft, issue, and track official delivery and possession letters, tenant open/close alerts, and various structural compliance notifications.

Cross-Functional Collaboration

• Team Alignment: Work closely with on-site property management, project administrators, leasing, accounting, and marketing teams to maintain data accuracy, resolve portfolio development obstacles, and ensure seamless communication regarding invoice discrepancies or payment statuses.

What You Bring to the Table

Experience & Education

• Proven Tenure: 3–5 years of dedicated experience in a similar construction administration, tenant coordination, or project coordinator role.
• Industry Background: A solid history working directly with a general contractor or commercial real estate developer. Direct experience with high-traffic mixed-use or premier retail development is preferred.
• Academic Background: Bachelor’s degree preferred, or equivalent specialized experience in real estate development and construction.

Technical Mastery & Skills

• Administrative Foundations: Strong familiarity with construction terminology, contract compliance structures, insurance tracking, lien waiver tracking, and office management from preconstruction through project completion.
• Software Proficiency (Required): Advanced proficiency in Microsoft Excel and the standard MS Office Suite (Word, PowerPoint, Outlook), alongside Bluebeam.
• Software Proficiency (Preferred): Experience with Procore, Sage, Salesforce (Ascendix), Adobe Creative Suite (InDesign, Illustrator, Photoshop), or Microsoft Project is a major plus.

Core Competencies & Attributes

• Communication & Precision: Exceptional verbal and written communication skills paired with a strict attention to detail and a high sense of urgency.
• Execution Under Pressure: A self-starter who adapts well to change, handles aggressive deadlines effortlessly, and can work independently to manage multiple priorities in a fast-paced corporate environment.

Benefits That Support You

• Medical, Dental, & Vision: Coverage through United Healthcare.
• Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
• Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
• 401k: With a company match of 50% on the first 5% of your contributions.
• Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period.
• Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
• Additional Company-Paid Benefits: Access to HealthJoy for telehealth and advocacy services, and Rocket Lawyer for legal services.