Tenant Construction Manager/Tenant Coordinator
Wilder · Boston, MA · Yesterday
HybridFull-time
Position SummaryThe Tenant Construction Manager / Tenant Coordinator (TCM) is a key member of the Wilder Development Department and reports directly to the Executive Vice President of Development. This role serves as the primary point of contact for tenant-related construction activities, coordinating both Landlord Work and Tenant Work from lease negotiation through tenant opening and project close-out. The ideal candidate has strong experience in commercial retail construction, tenant coordination, project management, permitting, budgeting, scheduling, and contract administration. Key ResponsibilitiesLease Administration & Deal SupportPartner with the Leasing team during LOI and lease negotiations to evaluate landlord and tenant construction obligations.Review and assist with Letters of Delivery (LODs), work letters, construction exhibits, schedules, and delivery matrices.Review lease provisions related to construction, tenant allowances, signage, landlord obligations, and project delivery.Establish realistic construction schedules and milestones.Review utility capacities, storefront configurations, loading requirements, and site-specific project needs.Landlord Construction ManagementCoordinate planning, budgeting, permitting, scheduling, and construction activities for landlord work.Collaborate with architects, engineers, contractors, and property management teams.Monitor project schedules and budgets.Participate in preconstruction planning, scope development, value engineering, contractor coordination, and scheduling.Track RFIs, submittals, change orders, pay applications, and project schedules.Identify project risks and recommend solutions.Conduct site inspections and attend construction meetings.Coordinate landlord turnover and project close-out activities.Tenant CoordinationServe as the primary point of contact for tenants, architects, engineers, consultants, and contractors.Provide tenants with construction guidelines, design criteria, shell drawings, utility information, and construction standards.Develop and maintain project schedules from design through tenant opening.Review tenant improvement plans and signage packages for compliance with lease requirements and design standards.Monitor critical milestones including plan submissions, permits, construction progress, and store openings.Partner with Property Management, Leasing, and Development teams to resolve project issues.Construction AdministrationAdminister landlord construction rules and tenant design criteria.Conduct preconstruction meetings.Verify permits, insurance certificates, contractor documentation, security deposits, schedules, and required project documentation.Coordinate site access and construction logistics.Monitor compliance throughout construction.Financial AdministrationReview tenant improvement allowance reimbursement requests.Verify supporting documentation for reimbursement.Coordinate tenant allowance approvals with executive leadership.Track project expenditures and financial obligations.Reporting & DocumentationMaintain tenant coordination tracking including project milestones, permit status, schedules, project risks, and anticipated opening dates.Prepare regular project status reports.Maintain organized project documentation including drawings, permits, correspondence, meeting minutes, change orders, schedules, and close-out documents.Communicate schedule changes, delays, and budget concerns to stakeholders.Project Close-OutConfirm completion of all tenant close-out requirements.Coordinate contractor security deposit releases.Collect Certificates of Occupancy, warranties, as-built drawings, lien waivers, equipment manuals, maintenance information, and other close-out documentation.Complete final punch lists and turnover documentation.Ensure landlord and tenant obligations are satisfied prior to project completion. QualificationsRequiredMinimum of 5 years of experience in commercial retail construction, tenant coordination, construction management, owner's representation, development, or project management.Construction field experience.Experience managing design, permitting, scheduling, budgeting, construction, and project close-out.Strong knowledge of commercial retail construction and tenant improvement projects.Ability to interpret architectural, structural, civil, mechanical, electrical, plumbing, and fire protection drawings.Knowledge of building permitting, construction processes, tenant allowances, and landlord/tenant responsibilities.Experience reviewing leases, work letters, tenant design criteria, signage criteria, and construction rules.Strong project management, communication, budgeting, and organizational skills.Ability to manage multiple projects simultaneously. PreferredRetail shopping center or mixed-use development experience.Landlord-side project delivery experience.Experience reviewing tenant improvement plans and sign packages.Knowledge of commercial leasing and lease administration.Understanding of MEP systems, utilities, fire protection, and life safety systems.Bachelor's degree in Construction Management, Architecture, Engineering, Building Technology, Real Estate Development, or a related field (or equivalent experience). Preferred Software & Technical SkillsBluebeam Revu (or similar)Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPointMicrosoft Project (preferred)Construction Scheduling SoftwareProject BudgetingPlan ReviewContract AdministrationConstruction DocumentationRFI ManagementChange Order Management Why Join Wilder?Join a well-established commercial real estate owner and developer.Work on high-profile retail shopping center developments.Collaborate with leasing, development, property management, and construction teams.Lead projects from lease execution through grand opening.Opportunity to make a significant impact on retail development projects.