Tenant Associate

About the role

The Tenant Associate supports the Property Managers in handling various administrative tasks, including monthly reporting, budgeting, tenant inquiries, and correspondence. They also assist with lease administration, vendor management, and operational procedures.

Responsibilities

• Provide full administrative support for the property management office including phone support, typing, reports, filing, and distribution of correspondence and related administrative functions.
• Schedule and coordinate meetings/special events as requested.
• Administer vendor and utility supplier account setup and ongoing maintenance.
• Aid in lease administration activities and maintain lease and property files.
• Track and file all service and construction contracts and insurance certificates.
• Maintain follow-up system for expiration.
• Promote and foster positive relationships with tenants and owners.
• Interface with tenants and vendors in daily operations of the building.
• Support Property Manager or Assistant Property Manager with initiating late payment calls as required.
• Assist with capital and tenant improvement projects including preparing bid proposals, service contracts, and approving invoices.
• Initiate and execute day-to-day operational procedures including interacting with engineers, security, janitors, and other building staff.
• Maintain current certificates of insurance for all vendors; ensure coverage complies with requirements.
• Track and maintain Energy Star benchmarking data so information is current and accurate.
• Respond positively and promptly to standard building requests.
• Provide accounts receivable support including posting cash receipts, tenant bill backs, AR status reports, etc.
• Provide accounts payable support which includes coding invoices, composing expense reports, posting AP reports, vendor on-boarding, etc.
• Review other A/P and A/R applications as required by Property Manager.

Requirements

• A bachelor’s degree, preferred.
• A minimum of 2 years of property management experience, preferably in commercial /Class A Office management.
• Intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
• Angus and accounting software such as MRI, Yardi or CTI proficiency preferred.
• Ability to keep information strictly confidential.
• Strong desire to succeed in an entrepreneurial environment.
• Must be able to handle multiple projects, changing priorities and a continually heavy workload.
• Exceptional oral and written communication skills.
• Strong customer service orientation.

Pay

$65,000 - $70,000 annually.

Work Shift

On-site role in Encino, CA.