Temporary Turn Help

About the Company

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Our growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

At Asset Living, we wholeheartedly believe "Together We Lead, Together We Succeed." We empower each other to lead by example, collaborate, and evolve—inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

About the Role

The Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is also responsible for the make-ready process consistent with the property’s operational objectives under the supervision of the Maintenance Supervisor and Community Manager.

Responsibilities

• Regular/daily onsite attendance is required.
• Responsible for cleaning, trash removal, and general maintenance of grounds and residential areas, including make-ready units and common areas.
• Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner.
• Ensure all repairs and replacements necessary for community common areas and units.
• Responsible for daily clean up of the exterior of the community, including grounds, breezeways, and all common areas.
• Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs.
• Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns.
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Responsible for understanding and following Asset key policy.
• Maintain a well-organized and adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices.
• Participate in unit inspections as requested.
• Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager.
• Utilize property resources, equipment, and supplies economically.
• Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager.
• Manage excellent customer service and monitor service request turnaround and responsiveness.
• Projects a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency in dealing with residents on all matters.
• Enforce policies of the community that the immediate supervisor delegates.

Requirements

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to ascend or descend ladders, stairs, scaffolding, ramps, step stools, and the like.
• Regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts.
• Frequently required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, move about to accomplish tasks or move from one worksite to another, adjust or move objects up to 100 lbs. in all directions, lift and place objects up to 100 lbs.
• Frequently required to work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals, identify and inspect objects.
• Occasionally required to remain in a stationary position, often standing or sitting for prolonged periods, work in extremely low or high temperatures, and traverse flat and non-flat terrain.
• Must be able to work overtime, weekends, and night hours (emergencies).

Pay

Salary Range: $10.00 per hour to $10.00 per hour.

Benefits

• Medical, dental, vision, life, accidental, and disability insurance.
• 401K with employer matching.
• Commission and performance bonuses, when applicable.
• Paid sick days and company holidays for full-time employees.

At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc.