Temporary Turn Help

About the role

The Turn Help role is a temporary position at Asset Living, a third-party management firm dedicated to fostering thriving communities. Asset Living, founded in 1986, is a fast-growing company known for its commitment to excellence and innovation.

Responsibilities

• Regular/daily onsite attendance is required.
• Responsible for cleaning, trash removal, and general maintenance of grounds and residential areas, including make-ready units and common areas.
• Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner.
• Ensure all repairs and replacements necessary for community common areas and units.
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Understand and follow Asset Living key policies.
• Maintain a well-organized and adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Absorb and teach safe work practices.
• Participate in unit inspections as requested.
• Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager.
• Utilize property resources, equipment, and supplies economically.
• Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager.
• Manage excellent customer service and monitor service request turnaround and responsiveness.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency in dealing with residents on all matters.
• Enforce policies of the community that the immediate supervisor delegates.

Requirements

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to ascend or descend ladders, stairs, scaffolding, ramps, step stools, and the like.
• Communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness and thoroughness of the work assigned, be able to work overtime, weekends, and night hours (emergencies).
• Remain in a stationary position, often standing or sitting for prolonged periods, work in extremely low or high temperatures, and traverse flat and non-flat terrain.
• Work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals, identify and inspect objects.

Qualifications

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.