Temporary Special Events Assistant- Park & Recreation Department
About the role
Mecklenburg County is excited to add a Temporary Recreation Assistant to our team! This position will assist with a variety of outdoor special events, activities, and commemorative events. The role is primarily based in the Uptown Charlotte area, with events at various locations and times. Duties include light housekeeping and sanitation before, during, and after events; preparing facilities for reservations/bookings; and assisting with other event duties as assigned. The selected candidate will work a varying schedule that may include nights, weekends, and holidays depending on event schedules, with hours subject to change. Applicants may also be considered for similar roles at other Park and Recreation locations if they meet the minimum qualifications.
Responsibilities
- Provide customer service and handling of funds via telephone, email, website, social media, and walk‑in patrons for information, program registration, daily use, and rentals.
- Ensure safety of participants/spectators and administer first aid when necessary.
- Prepare facility before and after scheduled reservations for weddings and non‑wedding events.
- Visit Park and Recreation venues/sites, monitoring events and assisting with special events.
- Enforce rules and regulations.
- Collect fees and take registrations for facility rentals.
- Assist in light maintenance of facilities and recreational areas.
- Handle inquiries and complaints from the public.
- Assist with Department‑sponsored events.
Requirements
- No prior experience required.
- High School Diploma or equivalent.
- Valid North Carolina or South Carolina Driver’s License with County Driving Privileges.
- CPR/First Aid certification.
- General knowledge of Microsoft Office Suite and other computer applications.
Qualifications
- Strong customer service skills.
- Willingness to work in all weather conditions.
- Experience assisting with special events strongly preferred.
Skills
- Recreational programming and instruction
- Applying classroom knowledge through hands‑on activities
- Developing and enforcing classroom rules and safety procedures
- Managing multiple tasks concurrently
- Organizing and presenting demonstrations in area of specialization
- Adaptability: maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to new work structures, processes, requirements, or cultures
- Applied Learning: assimilating and applying new job‑related information in a timely manner
- Building Trust: interacting with others in a way that instills confidence in one’s intentions and those of the organization
- Communication: clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information
- Customer Focus: ensuring that the customer perspective drives business decisions and activities; crafting and implementing service practices that meet customers’ and the organization’s needs
- Initiating Action: taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
- Safety Awareness: identifying and correcting conditions that affect employee safety; upholding safety standards