TEMPORARY SERVICES: Patient Access Rep-Clanton Alabama

Responsibilities

• Patient Registration: Greet and assist patients during the registration process. Collect and verify patient demographic and insurance information. Enter patient data accurately into the electronic medical records system.
• Appointment Scheduling: Schedule patient appointments according to provider availability. Confirm appointments via phone or email and provide necessary instructions to patients.
• Check-In/Check-Out Process: Manage patient check-in and check-out procedures efficiently. Collect co-payments or payments for services rendered. Coordinate with clinical staff to ensure timely rooming of patients.
• Customer Service: Provide friendly and professional assistance to patients and visitors. Address patient inquiries, concerns, and complaints in a timely manner. Maintain a welcoming and organized reception area.
• Collaboration: Communicate effectively with clinical staff, administrative personnel, and other departments to coordinate patient care. Assist in facilitating referrals to specialists or other healthcare providers as needed.
• Documentation: Ensure accurate and complete documentation of patient encounters. Maintain confidentiality and comply with HIPAA regulations in handling patient information.

Requirements

High school diploma or equivalent. Previous experience in a healthcare setting preferred. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite. Ability to work flexible hours, including evenings and weekends.

Qualifications

Ability to handle confidential information with discretion. Strong organizational and multitasking skills. Knowledge of electronic medical records systems. Basic computer skills, including keyboarding and data entry.

Skills

• Excellent customer service skills
• Effective communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Strong organizational and multitasking skills
• Basic computer skills, including keyboarding and data entry

Benefits

N/A

Pay

N/A

Schedule

Thursday - Saturday: 9:30am - 10pm
Sunday - Tuesday: 5:30am - 6pm

Location: Clanton

This listing is a general temporary pool category and may not be an actual position we are recruiting for at the time you apply. However, we will keep your application on file and contact you if we believe your skills and experiences are a match for a position we are trying to fill.