TEMPORARY SERVICES: Patient Access Rep-Overnight

Responsibilities

• Patient Registration: Greet and assist patients during the registration process. Collect and verify patient demographic and insurance information. Enter patient data accurately into the electronic medical records system.
• Appointment Scheduling: Schedule patient appointments according to provider availability. Confirm appointments via phone or email and provide necessary instructions to patients.
• Check-In/Check-Out Process: Manage patient check-in and check-out procedures efficiently. Collect co-payments or payments for services rendered. Coordinate with clinical staff to ensure timely rooming of patients.
• Customer Service: Provide friendly and professional assistance to patients and visitors. Address patient inquiries, concerns, and complaints in a timely manner. Maintain a welcoming and organized reception area.
• Collaboration: Communicate effectively with clinical staff, administrative personnel, and other departments to coordinate patient care. Assist in facilitating referrals to specialists or other healthcare providers as needed.
• Documentation: Ensure accurate and complete documentation of patient encounters. Maintain confidentiality and comply with HIPAA regulations in handling patient information.

Requirements

• High school diploma or equivalent.
• One year of experience in a healthcare setting preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency with Microsoft Office.

Qualifications

• Experience in healthcare administration or related field.
• Knowledge of HIPAA regulations.
• Strong organizational and time management skills.

Skills

• Excellent customer service skills.
• Effective communication and interpersonal skills.
• Proficiency with Microsoft Office.
• Basic knowledge of electronic medical records systems.

Benefits

• Flexible scheduling available.
• Comprehensive health insurance options.
• Discounted UAB Medical Center services.

Pay

$18.00 per hour

Schedule

Monday - Friday (Every other weekend) Overnight - 8pm - 6:30am