Temporary Service Advisor

At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over 50 years of history, 30+ locations, and 1,200+ dedicated employees, we know our people are the driving force behind everything we do. We don’t just offer jobs—we build rewarding long-term careers in a supportive, growth-oriented team environment. When you join JX, you become part of a culture defined by our values: Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship. We are deeply committed to giving back to our local communities through our employee-driven JX Gives Back Family Foundation.

About the role

This role is temporary, with the potential to transition to a permanent position and transfer to the Bolingbrook branch. Located in Elmhurst, IL, you will play a crucial role in delivering exceptional customer service as an energetic, solutions-oriented professional in a collaborative, fast-paced environment.

Responsibilities

• Process all shop repair orders by scheduling and assigning work to shop Associates.
• Document and diagnose necessary repairs by taking photographs.
• Work closely with customers and insurance companies to obtain necessary authorization and documentation relating to repair work.
• Monitor job schedules to ensure timeliness of repairs and job pricing.
• Complete invoicing and collecting procedures in a timely manner.
• Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
• Perform other dynamic duties and responsibilities as assigned to support business needs.

Requirements

• High school diploma or equivalent.
• Three (3) years of related automotive repair facility or heavy-duty truck experience preferred.
• Intermediate computer skills in Microsoft Windows; demonstrated skills in computer-generated business systems.
• Valid driver’s license required; CDL required, or ability to obtain.
• Dependable and reliable attendance.

Skills

• Priority setting
• Customer service
• Technical skills/knowledge

Physical and Mental Demands

While performing the duties of this job, the employee is continuously required to:

• Stand and walk.
• Lift and carry up to 20 pounds.
• Perform simple grasp, firm grasp, and fine manipulation.
• Work near moving mechanical equipment.
• Use a variety of air tools and basic hand tools.
• Wear safety glasses, gloves, and shoes.
• Talk or hear.

Mindset: A curious mindset with an entrepreneurial "pioneering spirit," strong integrity, and a passion for continuous professional development.

Schedule

Tuesday - Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - Noon

Benefits

JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.