Temporary Senior Collections Analyst
Monks · Portland, OR · 1 mo ago
Hybrid$30–$45/hrFull-time
We need to output HTML fragment with sections: About the role (but not repeat job title). Use for section headings. Use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose. Remove boilerplate: the initial note about payment warning, etc. Also remove EEO, equal-opportunity, scam warning, application instructions, etc. Also remove duplicated lines. Keep substantive info: About The Role paragraph, Responsibilities list, About You (essentials) list, Not a Must, But a Plus list, What We Offer (hourly rate), About Monks description (maybe keep as prose). Also maybe include Pay section if present: they have hourly rate. So we need a Pay section with heading
Pay
and then maybe Hourly Rate $30—$45 USD
. Also maybe Schedule? Not present. Benefits? Not present except maybe "What We Offer" includes hourly rate only. So we can treat that as Pay.
We need to ensure we only include sections when there is real specific content. So sections: About the role, Responsibilities, Requirements (or Qualifications?), Skills, Benefits, Pay, Schedule. The posting has "About You" which includes essentials (requirements) and plus. Could map to Requirements and Skills. We'll decide: Use Requirements
for essentials list. Use Skills
for "Not a Must, But a Plus" maybe? Or could be Skills. We'll treat "Not a Must, But a Plus" as Skills (preferred). Also we have "About Monks" description maybe as a separate section? Not in list of allowed headings; but we could include as a under maybe "About Monks" but not a heading from list. The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says use those headings; but we can also have other headings? Probably we should stick to those headings only. So we need to map content to those headings. "About Monks" could be placed under maybe "About the role"? No. Could be omitted? But we must preserve ALL substantive information; cannot omit. So we need to include it somewhere. Perhaps we can put it under a About Monks
even though not in the example list; but the instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exclusive. So we can add other headings as needed. Probably safe to include About Monks heading.
We must not repeat job title as heading. The job title is Senior Collections Analyst (or Senior Collections Specialist). Not to repeat.
We must not put Job ID/requisition numbers as headings.
We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions.
Thus we will strip the initial warning paragraph, the EEO paragraphs, the "While Monks may contact..." etc. Also remove the "What We Offer Monks has provided an hourly rate..." paragraph but keep the hourly rate info.
We need to preserve all substantive info: About The Role paragraph, Responsibilities bullet points, About You essentials bullet points, Not a Must, But a Plus bullet points, What We Offer (hourly rate), About Monks description (the paragraph about Monks being global etc). Also maybe the line "Monks has provided an hourly rate that represents its good faith estimate..." we can keep just the rate.
We need to format as HTML fragment.
Let's extract content.
About The Role:
"As a Senior Collections Analyst, you’ll focus on taking full ownership of tackling complex, aged debt (>180 days overdue) on our NAMER ledger, resolving customer queries, and driving cash recovery. We are seeking an experienced, high-impact Senior Collections Specialist to join our NAMER finance team on a 4-month contract."
That's prose.
Responsibilities list:
- Aged Debt Recovery (180+ Days): Conduct deep-dive analysis into the NAMER aged debt profile to identify high-priority accounts, root causes of non-payment, and actionable recovery strategies.
- Customer Engagement & Negotiation: Proactively contact key NAMER accounts via phone and written correspondence; apply tactful influence and strong negotiation skills to secure payment commitments or structured settlement plans.
- Cross-Functional Stakeholder Alignment: Partner directly with internal Client Account Managers, Billing, Cash Application, and Business teams to rapidly resolve open queries, disputes, and short payments blocking cash collection.
- End-to-End Collections Operations: Manage dunning workflows, maintain precise collection notes/ledger updates, and perform daily tracking against aggressive 4-month cash recovery targets.
- Reporting & Escalations: Provide clear, actionable weekly aging updates to management, highlighting at-risk accounts, dispute bottlenecks, and recommended next steps.
- Ledger Integrity & Reconciliation: Support AR data accuracy, investigate payment discrepancies, and ensure accurate subledger reconciliation across assigned accounts.
About You essentials:
- 3-4+ years of B2B credit control and collections experience, specifically managing complex NAMER ledgers and high-risk/aged debt profiles (180+ days).
- Self-Starter & Autonomous: Able to hit the ground running with minimal supervision, taking full ownership of your assigned portfolio from day one.
- Influencing & Stakeholder Skills: High emotional intelligence with the ability to influence both external client decision-makers and internal Account Managers to drive swift payment resolutions.
- Analytical & Detail-Oriented: Strong skills in debt ledger analysis, discrepancy investigation, and dispute resolution.
- Systems Proficiency: Advanced skills in Excel / Google Sheets; direct experience with modern ERPs (e.g., NetSuite) is strongly preferred.
- Communication: Excellent verbal and written communication skills in English.
Not a Must, But a Plus:
- Experience working within a fast-paced, global or agency environment, with exposure to cross-functional teams, international clients, or multi-entity/multi-currency accounts.
What We Offer:
- Hourly Rate $30—$45 USD (maybe also note about good faith estimate etc but we can keep just the rate).
About Monks:
Paragraph: "Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner."
We'll keep that as prose.
Now produce HTML.
Structure:
About the role
As a Senior Collections Analyst, you’ll focus on taking full ownership of tackling complex, aged debt (>180 days overdue) on our NAMER ledger, resolving customer queries, and driving cash recovery. We are seeking an experienced, high-impact Senior Collections Specialist to join our NAMER finance team on a 4-month contract.
Responsibilities
- Aged Debt Recovery (180+ Days): Conduct deep-dive analysis into the NAMER aged debt profile to identify high-priority accounts, root causes of non-payment, and actionable recovery strategies.
- Customer Engagement & Negotiation: Proactively contact key NAMER accounts via phone and written correspondence; apply tactful influence and strong negotiation skills to secure payment commitments or structured settlement plans.
- Cross-Functional Stakeholder Alignment: Partner directly with internal Client Account Managers, Billing, Cash Application, and Business teams to rapidly resolve open queries, disputes, and short payments blocking cash collection.
- End-to-End Collections Operations: Manage dunning workflows, maintain precise collection notes/ledger updates, and perform daily tracking against aggressive 4-month cash recovery targets.
- Reporting & Escalations: Provide clear, actionable weekly aging updates to management, highlighting at-risk accounts, dispute bottlenecks, and recommended next steps.
- Ledger Integrity & Reconciliation: Support AR data accuracy, investigate payment discrepancies, and ensure accurate subledger reconciliation across assigned accounts.
Requirements
- 3-4+ years of B2B credit control and collections experience, specifically managing complex NAMER ledgers and high-risk/aged debt profiles (180+ days).
- Self-Starter & Autonomous: Able to hit the ground running with minimal supervision, taking full ownership of your assigned portfolio from day one.
- Influencing & Stakeholder Skills: High emotional intelligence with the ability to influence both external client decision-makers and internal Account Managers to drive swift payment resolutions.
- Analytical & Detail-Oriented: Strong skills in debt ledger analysis, discrepancy investigation, and dispute resolution.
- Systems Proficiency: Advanced skills in Excel / Google Sheets; direct experience with modern ERPs (e.g., NetSuite) is strongly preferred.
- Communication: Excellent verbal and written communication skills in English.
Skills
- Experience working within a fast-paced, global or agency environment, with exposure to cross-functional teams, international clients, or multi-entity/multi-currency accounts.
Pay
Hourly Rate $30—$45 USD
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business
for prose. Remove boilerplate: the initial note about payment warning, etc. Also remove EEO, equal-opportunity, scam warning, application instructions, etc. Also remove duplicated lines. Keep substantive info: About The Role paragraph, Responsibilities list, About You (essentials) list, Not a Must, But a Plus list, What We Offer (hourly rate), About Monks description (maybe keep as prose). Also maybe include Pay section if present: they have hourly rate. So we need a Pay section with heading
Pay
and then maybeHourly Rate $30—$45 USD
. Also maybe Schedule? Not present. Benefits? Not present except maybe "What We Offer" includes hourly rate only. So we can treat that as Pay. We need to ensure we only include sections when there is real specific content. So sections: About the role, Responsibilities, Requirements (or Qualifications?), Skills, Benefits, Pay, Schedule. The posting has "About You" which includes essentials (requirements) and plus. Could map to Requirements and Skills. We'll decide: UseRequirements
for essentials list. UseSkills
for "Not a Must, But a Plus" maybe? Or could be Skills. We'll treat "Not a Must, But a Plus" as Skills (preferred). Also we have "About Monks" description maybe as a separate section? Not in list of allowed headings; but we could include as aunder maybe "About Monks" but not a heading from list. The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says use those headings; but we can also have other headings? Probably we should stick to those headings only. So we need to map content to those headings. "About Monks" could be placed under maybe "About the role"? No. Could be omitted? But we must preserve ALL substantive information; cannot omit. So we need to include it somewhere. Perhaps we can put it under a About Monks
even though not in the example list; but the instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exclusive. So we can add other headings as needed. Probably safe to include About Monks heading.
We must not repeat job title as heading. The job title is Senior Collections Analyst (or Senior Collections Specialist). Not to repeat.
We must not put Job ID/requisition numbers as headings.
We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions.
Thus we will strip the initial warning paragraph, the EEO paragraphs, the "While Monks may contact..." etc. Also remove the "What We Offer Monks has provided an hourly rate..." paragraph but keep the hourly rate info.
We need to preserve all substantive info: About The Role paragraph, Responsibilities bullet points, About You essentials bullet points, Not a Must, But a Plus bullet points, What We Offer (hourly rate), About Monks description (the paragraph about Monks being global etc). Also maybe the line "Monks has provided an hourly rate that represents its good faith estimate..." we can keep just the rate.
We need to format as HTML fragment.
Let's extract content.
About The Role:
"As a Senior Collections Analyst, you’ll focus on taking full ownership of tackling complex, aged debt (>180 days overdue) on our NAMER ledger, resolving customer queries, and driving cash recovery. We are seeking an experienced, high-impact Senior Collections Specialist to join our NAMER finance team on a 4-month contract."
That's prose.
Responsibilities list:
- Aged Debt Recovery (180+ Days): Conduct deep-dive analysis into the NAMER aged debt profile to identify high-priority accounts, root causes of non-payment, and actionable recovery strategies.
- Customer Engagement & Negotiation: Proactively contact key NAMER accounts via phone and written correspondence; apply tactful influence and strong negotiation skills to secure payment commitments or structured settlement plans.
- Cross-Functional Stakeholder Alignment: Partner directly with internal Client Account Managers, Billing, Cash Application, and Business teams to rapidly resolve open queries, disputes, and short payments blocking cash collection.
- End-to-End Collections Operations: Manage dunning workflows, maintain precise collection notes/ledger updates, and perform daily tracking against aggressive 4-month cash recovery targets.
- Reporting & Escalations: Provide clear, actionable weekly aging updates to management, highlighting at-risk accounts, dispute bottlenecks, and recommended next steps.
- Ledger Integrity & Reconciliation: Support AR data accuracy, investigate payment discrepancies, and ensure accurate subledger reconciliation across assigned accounts.
About You essentials:
- 3-4+ years of B2B credit control and collections experience, specifically managing complex NAMER ledgers and high-risk/aged debt profiles (180+ days).
- Self-Starter & Autonomous: Able to hit the ground running with minimal supervision, taking full ownership of your assigned portfolio from day one.
- Influencing & Stakeholder Skills: High emotional intelligence with the ability to influence both external client decision-makers and internal Account Managers to drive swift payment resolutions.
- Analytical & Detail-Oriented: Strong skills in debt ledger analysis, discrepancy investigation, and dispute resolution.
- Systems Proficiency: Advanced skills in Excel / Google Sheets; direct experience with modern ERPs (e.g., NetSuite) is strongly preferred.
- Communication: Excellent verbal and written communication skills in English.
Not a Must, But a Plus:
- Experience working within a fast-paced, global or agency environment, with exposure to cross-functional teams, international clients, or multi-entity/multi-currency accounts.
What We Offer:
- Hourly Rate $30—$45 USD (maybe also note about good faith estimate etc but we can keep just the rate).
About Monks:
Paragraph: "Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner."
We'll keep that as prose.
Now produce HTML.
Structure:
About the role
About the role
As a Senior Collections Analyst, you’ll focus on taking full ownership of tackling complex, aged debt (>180 days overdue) on our NAMER ledger, resolving customer queries, and driving cash recovery. We are seeking an experienced, high-impact Senior Collections Specialist to join our NAMER finance team on a 4-month contract.
Responsibilities
- Aged Debt Recovery (180+ Days): Conduct deep-dive analysis into the NAMER aged debt profile to identify high-priority accounts, root causes of non-payment, and actionable recovery strategies.
- Customer Engagement & Negotiation: Proactively contact key NAMER accounts via phone and written correspondence; apply tactful influence and strong negotiation skills to secure payment commitments or structured settlement plans.
- Cross-Functional Stakeholder Alignment: Partner directly with internal Client Account Managers, Billing, Cash Application, and Business teams to rapidly resolve open queries, disputes, and short payments blocking cash collection.
- End-to-End Collections Operations: Manage dunning workflows, maintain precise collection notes/ledger updates, and perform daily tracking against aggressive 4-month cash recovery targets.
- Reporting & Escalations: Provide clear, actionable weekly aging updates to management, highlighting at-risk accounts, dispute bottlenecks, and recommended next steps.
- Ledger Integrity & Reconciliation: Support AR data accuracy, investigate payment discrepancies, and ensure accurate subledger reconciliation across assigned accounts.
Requirements
- 3-4+ years of B2B credit control and collections experience, specifically managing complex NAMER ledgers and high-risk/aged debt profiles (180+ days).
- Self-Starter & Autonomous: Able to hit the ground running with minimal supervision, taking full ownership of your assigned portfolio from day one.
- Influencing & Stakeholder Skills: High emotional intelligence with the ability to influence both external client decision-makers and internal Account Managers to drive swift payment resolutions.
- Analytical & Detail-Oriented: Strong skills in debt ledger analysis, discrepancy investigation, and dispute resolution.
- Systems Proficiency: Advanced skills in Excel / Google Sheets; direct experience with modern ERPs (e.g., NetSuite) is strongly preferred.
- Communication: Excellent verbal and written communication skills in English.
Skills
- Experience working within a fast-paced, global or agency environment, with exposure to cross-functional teams, international clients, or multi-entity/multi-currency accounts.
Pay
Hourly Rate $30—$45 USD
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business