Temporary Retail Team Lead

ESSENTIAL DUTIES & RESPONSIBILITIES

• Set high standards and motivate the team to create The Experience
• Exceed sales goals, build store traffic, convert Guests, interact with the product, and promote campaigns and contests to drive brand awareness and lasting customer relationships
• Act as a Brand Ambassador, consistently modeling and upholding the Vera Bradley Core Values
• Aid in planning, implementing, and maintaining the visual merchandising brand standards
• Aid with store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening/closing
• Act as a liaison between store associates and store leadership to create a fun and collaborative work environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement, and shrink

Education And/Or Experience

• High school graduate or equivalent strongly preferred
• Prior retail experience strongly preferred; prior management experience strongly preferred
• Experience in specialty retail strongly preferred
• Experience with retail POS system a plus

Knowledge, Skills, And Abilities

• Dependable with open availability and flexible to work nights, weekends and holidays
• Strong desire and ability to serve customers and solve problems
• Excellent interpersonal, written and verbal communication skills
• Detail oriented with the ability to manage multiple tasks simultaneously
• Polished, polite and professional
• Build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced environment