Retail Team Lead
Goodwill Industries of the Southern Rivers · Albany, GA · 2 wk ago
Business DevelopmentFull-time
Responsibilities
- Ensures proper maintenance, reporting and management of the store’s financial assets such as, cash register tills, cash deposits and the change fund.
- Supervises team members to ensure they provide customers with the best service experience.
- Delegates tasks and duties for all store team members.
- Creates an environment that allows team members to achieve their expectations, goals, and performance measures.
- Mets or exceeds daily retail store goals.
- Develops relationships with donors and customers.
- Aids customer with purchases and pricing.
- Ensures the sales floor layout is customer friendly.
- Checks pricing to ensure policies and proper formats are utilized.
- Understands item pricing and “color of the week”.
- Aids with hiring and onboarding of new team members.
- Understands and practices all safety requirements.
- Performs other duties as assigned by Store Manager.
Requirements
- High School Diploma or General Education Degree (GED).
- Two years of supervisory experience leading a team.
- Basic math skills.
- Basic computer skills.
- Prior experience working in a retail or customer service-related environment.
- Cash handling experience.
- Warehouse experience, preferred.
Qualifications
- Must be available to work any shifts Monday through Sunday.
Skills
- Customer service skills.
- Team leadership skills.
- Financial management skills.
- Inventory management skills.
- Customer relationship management skills.
Benefits
- A competitive benefits package including paid time off (PTO), medical, dental, vision, and life insurance.
- A 401(k) with a company match.
Pay
A full-time position averages 32-40 hours per week.
Schedule
Operating days will fluctuate based on store location. The Retail Team Lead must be available to work any shifts Monday through Sunday.