Temporary Representative, Data Operations & Compliance
About the role
A nonprofit organization that helps colleges and universities manage and verify student enrollment, degrees, transcripts, and education data for employers, lenders, and government agencies.
We are looking for a detail-oriented Representative, Data Operations & Compliance to join an experienced compliance reporting team. This role is a mix of customer service, data processing, and problem-solving. Day to day, you’ll help with data and file questions, review information for accuracy, enter and update data, and work with internal teams to resolve issues. This is a great opportunity for someone who enjoys working with data but is also comfortable picking up the phone and communicating directly with customers.
This is a temporary contract position (approximately 6 months) with potential to extend based on business needs. No overtime is permitted for temporary employees. Start date: October 12; 1–2 weeks of onboarding and training. This role will primarily support data files and processing. Candidates must have a dedicated, distraction‑free workspace for remote work.
Responsibilities
- Support customers using web applications and services.
- Help with file and data questions, including errors, warnings, inaccurate information, and submission schedules.
- Review and process data files to make sure information is accurate