Temporary Record Associate Agent 1
Cotiviti · United States · 2 wk ago
RemoteRemoteCustomer Service$17/hrFull-time
Responsibilities
- Review medical records and associate individual records to the correct location for client downloading.
- Perform quality checks prior to associating each record for download, ensuring all protected health information is safeguarded in the client record.
- Identify incoming invoices and provide to the PIQ lead.
- Process incoming authorizations for request of records in a timely manner as outlined by Cotiviti process.
- Completes all responsibilities as outlined on annual Performance Plan.
- Completes all special projects and other duties as assigned.
Qualifications
- High School diploma, GED, or equivalent work experience.
- Some previous healthcare experience preferred, specifically with medical records.
- Self-motivated with a high degree of ownership/accountability, with strong attention to detail (including planning, executing, and follow-up procedures).
- Effective written and verbal communication skills required.
- Demonstrable punctuality and ability to maintain a consistent schedule.
Mental Requirements
- Communicating with others to exchange information.
- Assessing the accuracy, neatness, and thoroughness of the work assigned.
- Able to meet team minimum metrics which requires fast pacing while still maintaining quality of work (i.e. lack of errors).
Physical Requirements And Working Conditions
- Remaining in a stationary position, often standing or sitting for prolonged periods.
- Repeating motions that may include the wrists, hands, and/or fingers.
- Must be able to provide a dedicated, secure work area.
- FREE FROM DISTRACTION or competing priorities.
- Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
- No adverse environmental conditions expected.
Pay
Base compensation is $17.00 per hour.
Schedule
This is a REMOTE Position and TEMPORARY for up to 6 months.