Jobs · Customer Service

Temporary Record Associate Agent 1

Cotiviti · United States · 2 wk ago
RemoteRemoteCustomer Service$17/hrFull-time

Responsibilities

  • Review medical records and associate individual records to the correct location for client downloading.
  • Perform quality checks prior to associating each record for download, ensuring all protected health information is safeguarded in the client record.
  • Identify incoming invoices and provide to the PIQ lead.
  • Process incoming authorizations for request of records in a timely manner as outlined by Cotiviti process.
  • Completes all responsibilities as outlined on annual Performance Plan.
  • Completes all special projects and other duties as assigned.

Qualifications

  • High School diploma, GED, or equivalent work experience.
  • Some previous healthcare experience preferred, specifically with medical records.
  • Self-motivated with a high degree of ownership/accountability, with strong attention to detail (including planning, executing, and follow-up procedures).
  • Effective written and verbal communication skills required.
  • Demonstrable punctuality and ability to maintain a consistent schedule.

Mental Requirements

  • Communicating with others to exchange information.
  • Assessing the accuracy, neatness, and thoroughness of the work assigned.
  • Able to meet team minimum metrics which requires fast pacing while still maintaining quality of work (i.e. lack of errors).

Physical Requirements And Working Conditions

  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Repeating motions that may include the wrists, hands, and/or fingers.
  • Must be able to provide a dedicated, secure work area.
  • FREE FROM DISTRACTION or competing priorities.
  • Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
  • No adverse environmental conditions expected.

Pay

Base compensation is $17.00 per hour.

Schedule

This is a REMOTE Position and TEMPORARY for up to 6 months.

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