Reservation Agent-1
U-Haul · Wilkes-Barre, PA · 2 mo ago
OTHRFull-time
Responsibilities
- Aid in calls from and to customers.
- Support field team members and U-Haul dealerships with equipment and reservation management.
- Direct incoming customers' equipment to areas based on customer demand and productivity status.
- Aid in balancing regional market inventory levels to meet future demand.
- Review reports to support equipment availability and accuracy.
- Aid with the Company's U-Box portable storage product.
Qualifications
- High school diploma or equivalent.
- Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
- Proficient in customer service, time management, and multitasking.
Benefits
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program