Temporary Project Coordinator

About the role

The Specialist, De Novo assists in supporting the field with successful launching of all new office openings and providing operational advisement during the first 24 months. The primary function is to oversee, administer, and support the naming process for all offices (including relocated offices) and to administer tenant improvement allowances for all locations. The incumbent is also responsible for overseeing IT circuit setup processes and providing implementation cycle support, ensuring that assigned pre-open responsibilities such as sign creation and name registration are completed in a timely and effective manner to open turn-key, patient-ready offices.

Responsibilities

• Compiles market research and real estate information on markets and submarkets throughout the United States to facilitate the naming process for all offices.
• Provides recommendations based on findings for names that are market-appropriate and meet all local and state regulations.
• Interprets lease requirements for tenant improvement allowance reimbursements and prepares packages.
• Supports circuit installation through implementation, conducts post-implementation evaluations to measure effectiveness and performance, including assessing recurring issues and resolving incidents.
• Directs vendors and oversees IT circuit installations including setup for new dental offices.
• Ensures strict adherence to both landlord and tenant deliverable requirements, with appropriate notifications as required by the lease.
• Manages the collections process for tenant improvement allowances for all offices, resulting in annual remittances of over $4 million per year.
• Prepares sign packages in conjunction with Real Estate, validating that the company is not committing trademark infringements which can result in legal fines.
• Collaborates with various internal departments and regional support team members to ensure the completion of office naming processes within required timelines.
• Defines attainment goals, leads implementation, and conducts post-evaluation.
• Identifies and creates processes and efficiencies in the department, including key reports, guidance documents, and flowcharts relevant to key pre-open responsibilities; designs new processes as needed.
• Communicates with landlords, contractors, state, and county officials to ensure processes are completed.
• Manages various tasks and deadlines as well as prioritizes and plans work activities.
• Leads or co-leads cross-functional team projects from inception to completion.
• Other duties as assigned by management.

Requirements

• Bachelor’s degree in Business or related field from an accredited college and 2 years of experience. In lieu of degree, a minimum of 5 years of relevant work experience.
• Knowledge of MS Word, Excel, Outlook, and Visio.

Preferred Qualifications

• Experience with Process and/or Project Management.
• Experience in a multi-location organization.

Skills

• Ability to multi-task effectively without compromising the quality of the work.
• Excellent interpersonal, oral, and written communication skills.
• Detail-oriented, organized, process-focused, problem solver, proactive, ambitious, customer service-focused.
• Ability to draw conclusions and make independent decisions with limited information.
• Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community.
• Self-motivated, reliable individual capable of working independently as well as part of a team.

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• Tuition Reimbursement.
• 401K.
• Paid time to volunteer in your local community.

Pay

$69,000.00 - $83,000.00 / Annually