Temporary Police Dispatcher

About the role

The Police Dispatcher positions in the City of Fairfax Police Department are available. Dispatchers are supervised by the Information Services Lieutenant and the Emergency Communications Center Supervisor.

Responsibilities

• Answer emergency and non-emergency calls, dispatch officers on the police radio system, monitor and document radio traffic.
• Dispatch calls for service to officers working in the field and maintain status of all units on duty.
• Operate the Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC) computer terminals.
• Aid with warrant control procedures, tow operations, and entering data into the department's Computer Aided Dispatch / Records Management System (CAD/RMS).
• Maintain traffic camera and police headquarters security systems.
• Enter calls for service into a Computer Aided Dispatch system for dispatching; document events.
• Relay information for officers and detectives; conduct license, vehicle tag checks, and wanted file searches.
• Assist citizens on walk-in basis with complaints and questions.
• Supply information and assistance for other City departments.
• Enter complaints, maintain computerized warrants, maintain digital logbooks for internal data and record keeping, and Tow-in logbooks.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED equivalent.
• United States citizenship eligible for employment.
• No felony convictions.

Necessary Knowledge, Skills, And Abilities

• Multi-tasking abilities in a small dispatch environment.
• Knowledge of street system and geography of the City of Fairfax and surrounding jurisdictions.
• Operation of a police radio, telephone, computer, and related communications equipment.
• Working knowledge of City and state laws.
• Computer operation skills.
• Minimum errors in NCIC/VCIN entrees.
• Quick and accurate operation of radio, telephone, fax machine, and computer equipment.
• Clear and concise speaking ability.
• Ability to think and act quickly, calmly, and accurately in emergency situations.
• Strong customer service skills.
• Effective working relationships with others.
• Priority request handling skills.

Supplemental Information

• After training, flexible hours may be worked including days, nights, weekends, and holidays based on agency needs.
• The position is considered temporary and will not be consecutive for 12 months.
• Permitted to work up to 1559 hours in a fiscal year and not more than 40 hours per week.
• No benefits or leave provided.
• Additional pay may be considered based on past experience, ability to speak a foreign language (proficiency test required), and other job-related skills.
• The City of Fairfax Police Department is an equal opportunity employer and encourages applications from minorities and women.
• Spanish speaking individuals are also encouraged to apply.