Temporary People Experience Specialist

About the role

This is a hands-on, high-volume opportunity suited to someone who is organized, analytical, responsive, and comfortable managing competing priorities. The assignment is expected to last approximately six months, with potential to convert to a full-time opportunity.

Responsibilities

• Manage employee onboarding and orientation: lead the onboarding experience for new hires, ensuring required steps are completed and employees understand relevant policies, practices, and processes.
• Support pre-employment processes: conduct background screenings and coordinate required pre-employment communications while ensuring compliance with applicable state and local requirements.
• Manage employee lifecycle transactions: accurately process HRIS updates related to hires, promotions, transfers, leaves, and terminations, while maintaining complete and current employee records.
• Administer HR documentation and records: track, audit, and report on HR documentation related to onboarding, offboarding, performance management, exit interviews, and other employee processes.
• Support employee inquiries: monitor HR-related inboxes, respond to questions from employees at all levels, and provide timely, professional, and service-oriented support.
• Handle employee feedback and separations: conduct exit interviews, analyze feedback from multiple sources, and prepare insights for HR leadership to support informed people decisions.
• Assist with unemployment claims: draft responses, prepare appeals, gather supporting documentation, and help prepare employees or organizational representatives for hearings when required.
• Manage employment eligibility: administer the I-9 Employment Eligibility Verification process in accordance with applicable requirements.
• Support employee relations: partner with People Experience leaders to assist with employee relations matters, investigations, resolutions, and related documentation.
• Support performance and compensation cycles: contribute to performance review and merit increase processes, ensuring activities and documentation are completed accurately and on schedule.
• Coordinate business travel and events: support business travel requests and expense accuracy, as well as company events, staff meetings, management gatherings, and employee engagement activities.
• Collaborate cross-functionally: work with Payroll, Benefits, Learning & Development, IT, Legal, and other teams to resolve employee needs and ensure smooth HR operations.
• Contribute to special projects: take on assignments outside the core scope of the role and support People Experience Partners and Directors on projects that strengthen the overall employee experience.

Requirements

• At least 3 years of experience in HR Operations or a related human resources function, ideally in a fast-paced, high-volume environment.
• High school diploma or equivalent required; a bachelor's degree in Human Resources or a related field is preferred.
• Experience working with HRIS platforms is required; familiarity with ADP Workforce Now is a plus.
• Intermediate Excel skills, strong computer proficiency, and the ability to navigate and work across multiple systems simultaneously.
• Understanding of employee lifecycle processes, onboarding, offboarding, employment eligibility, HR documentation, and related compliance requirements.
• Strong analytical and problem-solving skills, with the ability to review information, identify issues, and support practical solutions.
• Excellent organizational and time-management skills, with exceptional attention to detail and the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, with the ability to provide clear, professional, and empathetic support to employees and stakeholders.
• Ability to remain calm and professional during sensitive or difficult employee conversations while handling confidential information appropriately.
• Comfortable working in a fast-paced environment, responding to changing priorities, accepting constructive feedback, and maintaining consistently high performance.
• Strong punctuality, follow-through, and commitment to dependable day-to-day execution.
• Ability to work full-time; overtime eligibility may apply depending on classification.

Benefits

• Compensation: $28.00–$31.25 per hour, with individual compensation determined by factors including location, experience, skills, and relevant education or training.
• Employment type: benefits-eligible temporary position expected to last approximately six months, with potential for conversion to a full-time opportunity.
• Health & wellness: medical, dental, and vision benefits.
• Retirement: 401(k) with company match.
• Time off: paid holidays, volunteer time off, sick days, and vacation.
• Parental leave: 12 weeks of paid parental leave.
• Insurance: no-cost life insurance and additional voluntary insurance options.
• Financial & lifestyle benefits: pre-tax transit benefits, pet health insurance discount, and wellness incentive program.
• Employee development: mentorship and leadership development opportunities designed to support professional growth.