Temporary People, Capability & Culture Officer

Key Responsibilities

• Serve as the first point of contact for U.S. staff regarding policies, benefits, payroll, leave, and general PCC inquiries.
• Deliver accurate and timely PCC communication to employees, managers, and vendors.
• Ensure all guidance follows organizational policies, employment laws, and best practices.
• Career Development
• Coordinate end-to-end recruitment process for U.S. positions, including job postings, candidate screening, interview coordination, and collaboration with hiring managers.
• Conduct onboarding activities, including background checks, pre-hire preparations, departmental coordination, and first-week setup.
• Maintain and update a standardized onboarding checklist for managers.
• Refresh and enhance new-hire orientation materials as needed.
• Standardize and maintain job posting templates to support efficient recruitment workflows.
• Track, analyze, and report key recruitment metrics to support continuous improvement.
• HRIS & Payroll Administration
• Maintain accurate and up-to-date employee records in HRIS and payroll systems.
• Process employment actions (hires, terminations, compensation updates, status changes).
• Prepare semi-monthly payroll, partnering with vendors as needed to ensure compliance.
• Benefits Administration
• Manage employee lifecycle actions for benefit programs (enrollment, changes, terminations).
• Support employees through qualifying life events, open enrollment, and benefit inquiries.
• Career Development
• Coordinate with external brokers and vendors to ensure smooth processing and clear communication.
• Internship Program Management
• Oversee the U.S. internship program, serving as the main contact for interns.
• Work with colleagues and managers to ensure a smooth process, guide interns on policies, expectations, and workplace norms, and help address their questions.
• PCC Projects & Program Support
• Support U.S. and Global PCC initiatives, including but not limited to:
• Performance cycles
• Employee engagement action plans/surveys
• Staff development opportunities
• Special events
• Assist with preparation of training materials, resources, and virtual events.
• Participate in global PCC meetings to promote alignment on priorities and timelines.
• Policy, Compliance & Reporting
• Responsible for drafting or revising PCC-related documents, including memos, letters, and policy content, as required to ensure clarity and accuracy in organizational communications.
• Support policy rollout and communication.
• Generate and interpret PCC reports to support decision-making.

Skills

• Knowledge of U.S. employment and benefit laws
• Strong HRIS and ATS experience
• High attention to detail, confidentiality, and client service orientation
• Ability to work efficiently in a fast-moving, global environment

Preferred

• Experience working with non-profits and demonstrated commitment to mission-related causes.
• Experience working in fast-paced environments.
• Familiarity with ADP and/or other payroll administration systems.