Temporary Overhire House Manager

Core Capabilities, Primary Duties, And Responsibilities

• Provide excellent customer service to patrons
• Maintain safe and clean public spaces, communicate with facilities and campus safety as necessary
• Ensure fire code compliance in performance spaces and provide leadership in emergency situations
• Serve as the point person for ushers’ scheduling and event-specific duties
• Cook up performance timelines with relevant parties (stage management, performers, faculty, audio/video staff, etc)
• Oversee audience check in, distribution of programs, and audience seating
• Work with production staff to meet event-specific needs
• Resolve on-site issues and conflicts, documenting incidents as needed
• Complete a house report for each event worked

Qualifications

• 2 years of experience in live performance events
• Previous experience in customer service roles
• A background in the performing arts, especially music and/or theater
• Demonstrated commitment to Equity, Inclusion, Social Justice, and the transformative power of the arts and education

Preferred Qualifications

• Bachelor’s Degree or equivalent professional experience
• Previous House Management experience
• Active F-03 Fireguard Certification